Enfold styling block - Support | Kriesi.at

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December 10, 2020 at 11:14 am #1266248

pietro_fanciulli
Participant

Hello,
I was wondering why does my website gets stuck after I modify the general style and layout in the Enfold’s section?

December 10, 2020 at 7:05 pm #1266353

Victoria
Inactive Moderator

Hey pietro_fanciulli,

Could you please attach a screencast of the issue?

Best regards,
Victoria

December 11, 2020 at 1:11 pm #1266525

pietro_fanciulli
Participant

Hi Victoria,
sure but I don’t know how to do it, I’ll try this way:

https://www.dropbox.com/s/qlv5wxmjzwef48a/Screenshot%202020-12-11%2011.54.23.png?dl=0
https://www.dropbox.com/s/0kof4jobspigjnk/Screenshot%202020-12-11%2011.55.47.png?dl=0
https://www.dropbox.com/s/7d5su2ymriva3d6/Screenshot%202020-12-11%2011.55.59.png?dl=0
https://www.dropbox.com/s/yl041lz3fzlu8re/Screenshot%202020-12-11%2011.56.07.png?dl=0

Every time I change something in the Enfold styling the website gets stuck and I have to restore a previous back up.
Best,
Pietro

December 12, 2020 at 6:08 am #1266730

Rikard
Keymaster

Hi Pietro,

Thanks for the screenshots. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 14, 2020 at 10:32 am #1267058

pietro_fanciulli
Participant

Sure I’ll do that thanks.

December 15, 2020 at 5:57 am #1267366

Rikard
Keymaster

Hi,

Thanks for that. The SG Optimizer plugin is causing this problem when file compression is active under Enfold->Performance. I turned that off, and your site works fine after that.

Best regards,
Rikard

December 15, 2020 at 11:51 am #1267434

pietro_fanciulli
Participant

Hi Rikard,
thank you! Now when I deactivate SG Optimizer plugin, the modifications in the Enfold styling work but when I reactivate it they don’t appear. So should I remove this plugin or not?

December 15, 2020 at 11:30 pm #1267606
Victoria
Inactive Moderator
Hi pietro_fanciulli,

You might want to read on how to configure the SG Optimizer so that it does not break things or try a different caching plugin.

If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 4 years ago by Victoria.
December 16, 2020 at 12:25 am #1267623

pietro_fanciulli
Participant

thank you, I’ll do so! Great support

December 16, 2020 at 12:44 pm #1267787

Victoria
Inactive Moderator

Hi pietro_fanciulli,

Ok :)

Thank you for your kind words.

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria
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