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Posts
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I am using Enfold 4.7.4 and the social icons on header and footer are showing as boxes. Kindly tell me how to fix it.
Screenshot : https://ufile.io/obxfd0vpHey omerh570,
This looks related to CORS. Please refer to this: http://kriesi.at/documentation/enfold/enable-cors/
Otherwise, please include an admin login in the Private Content area.Best regards,
MikeI am also having this issue. Will post website and login info in private area. My client is launching soon and is frustrated with this issue. Thank you for your help.
FYI, I added the following code to the htaccess file but it did not resolve the issue. Also cleared the cache to be sure.
<FilesMatch “.(ttf|otf|woff)$”>
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin “*”
</IfModule>
</FilesMatch>Hi,
@thinkingsunshine did you see a “web.config” file? If so then try merging this code in it:<?xml version="1.0" encoding="utf-8"?> <configuration> <system.webServer> <httpProtocol> <customHeaders> <add name="Access-Control-Allow-Origin" value="*" ></add> </customHeaders> </httpProtocol> </system.webServer> </configuration>If not then try asking your webhost for assistance in setting CORS.
Best regards,
MikeHi thinkingsunshine,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
This can be a little technical to solve, in our documentation it shows the code to use if you have an Apache server or a Windows server, but if you are unsure which server you have you can ask your WebHost support and they will know what to do and they will be able to restart the server for you, which may be necessary for the settings to take effect.Best regards,
MikeHi,
Typically it’s in the same directory as.htaccess, if theweb.configfile already exists in the directory, you may only need to add the<customHeaders>section or<httpProtocol>section.Best regards,
MikeHi,
Please ask your server support to set CORs toHeader set Access-Control-Allow-Origin "*"because I think they need to restart the server for this to take effect, and this can’t be done from the cPanel.Best regards,
MikeHi,
If you include an admin login and a FTP login I will check that you followed the instructions.Best regards,
MikeHi,
Do you mean that theHeader set Access-Control-Allow-Origin "*"in the .htaccess works for 4.6.3.1 and not on 4.7.4? That is odd, if we had a admin login and ftp access we would be able to check.Best regards,
MikeHi,
Sorry for the late reply I have checked your site and adding an item to the cart seems to behave correctly, and checking the cart shows the item. Please see the screenshot in Private Content area.Best regards,
MikeHi,
Sorry, I don’t seem to get the same results, I add an item to the cart, then click the green button to see the cart and the item is there. I can also click the “view cart” from the cart icon drop down.
Please see the screenshots in Private Content area.Best regards,
MikeHi mike, the green button works , but when you click from the view cart from the menu cart icon it wont work.Can you check from incognito and mobile phone also?
Hi,
This works for me in incognito and on an Android mobile, I will ask the rest of the team to check on an iPhone.Best regards,
MikeHI mike i still see empty cart. but when i change theme its fixed. can you open it on mobile on incognito . select first product and then instead of green view cart push the menu cart and check?
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