Enfold Setting not working after update - Support | Kriesi.at

Viewing 15 posts - 1 through 15 (of 15 total)

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April 25, 2016 at 9:49 am #621105

J.A.R.
Participant

Hello,

After updating to the latest Enfold, my settings changed look wise, plus its not saving anything i try to change. please help. picture:

https://www.dropbox.com/s/kmvlpeuri130kgz/Screen%20Shot%202016-04-25%20at%2010.44.07%20AM.png?dl=0

Regards,

April 26, 2016 at 8:23 am #621981

J.A.R.
Participant

hello?

April 26, 2016 at 3:53 pm #622257

Yigit
Keymaster

Hi!

Please try re-updating the theme via FTP manually and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Yigit

April 26, 2016 at 9:09 pm #622527

J.A.R.
Participant

hey Yigit,

Tried it, still the same issue.

April 28, 2016 at 9:02 am #623544

J.A.R.
Participant

Hello Yigit,

Can you please answer me? My work has stopped as I need to get to the settings, I need to change the analytics plus the font, plus I’m redesigning the site. And I can’t do anything because of this issue.

April 28, 2016 at 3:16 pm #623818

Yigit
Keymaster

Hi!

Can you please post FTP logins here privately as well?

Best regards,
Yigit

April 28, 2016 at 3:53 pm #623843

J.A.R.
Participant

Hey Yigit,

Done.

May 2, 2016 at 8:20 am #625525

J.A.R.
Participant

Hello,

I tried disabling all plugins, that didn’t work either. Any updates from your side?

May 2, 2016 at 11:41 am #625663

Yigit
Keymaster

Hey!

Sorry for the late reply!
I am getting “Authentication failed. You entered an incorrect username or password.”. Can you please check the credentials once again?

Best regards,
Yigit

May 2, 2016 at 11:56 am #625676

J.A.R.
Participant

Hey Yigit,

sorry i gave you the wrong link, added bellow.

May 2, 2016 at 12:15 pm #625685

Yigit
Keymaster

Hey!

Do you mind if we deactivate all plugins temporarily and reinstall the theme? Your website would not be working correct for a little while.
Problem is that Enfold theme options’ assets are not loading correctly.

Best regards,
Yigit

May 2, 2016 at 12:23 pm #625700

J.A.R.
Participant

Hey Yigit,

Go ahead. Just be careful with my baby! :(

May 2, 2016 at 1:35 pm #625736

Yigit
Keymaster

Hi!

I commented out following line in .htaccess file. Please review your website now

Cheers!
Yigit

May 2, 2016 at 2:15 pm #625772

J.A.R.
Participant

Hey Yigit,

It worked perfectly. thank you very much!

May 2, 2016 at 2:24 pm #625784

Yigit
Keymaster

Hi!

You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit
Author

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