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  • #1405565

    Hi there.

    Just started working on another project and did a WordPress multi-site install for the site. The install went off without a hitch, but the Enfold theme – even though I properly licensed and registered it with a private token – won’t update beyond version 4.8.6. I even installed the Envato Market plugin, but it won’t make a difference. Every time I check manually, it says that I got the latest version installed.

    That clearly isn’t the case though. On my other site, Enfold shows version 5.5.

    Any thoughts why Enfold isn’t updating?

    Many thanks. As always, I appreciate any thoughts and pointers.

    #1405583

    Hey MadRhino,

    Please try to install and configure this plugin, to see if that works better: https://envato.com/market-plugin/

    Best regards,
    Rikard

    #1405668

    Hi Rikard,
    I already installed and activated the Envato Market plugin, but it doesn’t seem to make a difference. As of this morning, it’s still showing version 4.8.6 as the latest version and even checking manually for updates won’t change that.

    I just checked on the Envato Market plugin and there it says now:

    Additional Error Details:
    Found too many permissions on token..
    sale:verify
    []

    On the Enfold theme options, there are still no issues.

    As I mentioned on the previous message, this site is a WordPress multisite.

    Would you mind looking into it?

    Many thanks. As always, I appreciate any thoughts and pointers.

    #1405698

    Hi,

    Thanks for the update. We can’t check tokens for you unfortunately, as those are handled by Themeforst. Maybe it would be better if you reached out directly to their support instead?

    Best regards,
    Rikard

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