Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1187343

    Dear Enfold Team,

    after migrating a clients website from staging to live system the page seems to be broken.
    over 111 errors in console – some jQuery related, some artefacts not found.

    Credentials in private content.

    Thanks for your help!
    Claudia

    #1187437

    Hi CBRAMedia,

    I think we can try to fix this one by one.
    For now a lot of errors is coming from having a Mixed Content, and the fonts seems to be pointing at (link in private content) which is not https or not secure, can you try to fix that one first?

    Best regards,
    Nikko

    #1187505

    Hi Nikko,

    thanks for your quick reply. I have tried to update the database table with the new font link but it seems to get overwritten by the theme. Do you have any idea how else I could try to fix it?

    Thanks

    #1187552

    Hi CBRAMedia,

    Can you give us FTP access on the staging site? we’ll try to investigate further.

    Best regards,
    Nikko

    #1187611

    Hi Nikko,

    of course – please find it in private credentials.
    Its under “wip”
    thx

    #1187820

    Hi @Nikko,

    any news on this topic?

    Thanks
    Claudia

    #1188010

    Hi @Nikko,

    I found a thread that seems to have similar issue:
    https://kriesi.at/support/topic/mixed-content-406-errors/

    Could you please be so kind as to take a look? We have planned to launch the page today :(

    Thanks for your support
    Claudia

    #1188014

    Hi dear @kriesi-support,

    I have now deactivated all plugins, still the page is not running well.
    Then I deleted and re-uploaded the enfold files, still not working unfortunately. Do you have any hint how else this could be fixed?

    I really appreaciate your quick help on that issue.

    Thanks Claudia

    #1188023

    I have now reuploaded my whole wp_admin and wp_includes and I am a step further – backend is at least kind of working. in frontend i am still facing missing jquery issues.

    #1188126

    Hi CBRAMedia,

    The error I see now is coming from the Juicer plugin and mixed content issue. Please check your ssl settings.

    Best regards,
    Victoria

    #1188179

    Hi @Victoria,

    thanks – I have deactivated juicer now and the error still occures – I cant open elementor on the page as it throws errors. It would be great if you could check it once more,. Thanks!
    Claudia

    #1188587

    Hi Claudia,

    You’re using Enfold 4.4.1 and it is not build to work with WordPress5+. You need to deactivate Gutenberg by using a special plugin or by installing the latest version of Enfold.

    Best regards,
    Victoria

    #1188625

    Hi Viktoria,

    wow – I really didnt know. Will try to evaluate that.

    Thanks
    Claudia

    #1189059

    Hi Claudia,

    Ok, please let us know if you need more help or this issue can be considered resolved?

    Best regards,
    Victoria

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