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  • #1058148

    Hi there,
    I just moved a site created with enfold to its final hosting. The enfold settings that I had put in place have disappeared. I try to put them back but the recording does not work. Enfold tells me it’s saved, but in fact not. Do you have an idea why?
    Thanks for your help.
    Lex

    • This topic was modified 5 years, 9 months ago by Lexa_Dryke.
    #1058648

    Hey Lexa_Dryke,

    You need to check your server configuration and wp-content/uploads folder permissions. And have the PHP ZipArchive Extension enabled on your server.

    Best regards,
    Victoria

    #1058703

    Hi Victoria,
    A big thx for your answer. I’ve asked my host to check his parameters. I will let you know.
    Best
    Lex

    #1058768

    Hi Victoria,
    The server parameters are ok.
    My host found this message in the data base : Erreur de la base de donn\xc3\xa9es WordPress Duplicate entry ‘avia_options_enfold’ for key ‘option_name’ pour la requ\xc3\xaate INSERT INTO
    Do you have an idea how to fix it ?

    Thx
    Lex

    • This reply was modified 5 years, 9 months ago by Lexa_Dryke.
    #1058900

    Hi Lexa_Dryke,

    How did you move the website? Can you please explain?

    Please refer to this thread:
    https://wordpress.stackexchange.com/questions/102202/how-to-fix-database-error-duplicate-entry

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1059242

    Hi Victoria,
    Thx for your answer. The data base was too much corrupted. I’m rebuilding the website from scratch.
    You can close this thread.
    Best
    Lex

    #1060410

    Hi,

    Alright. Let us know if you need further help. Thank you for using Enfold.

    Best regards,
    Ismael

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Enfold, saving but not saving – URGENT – THX’ is closed to new replies.