Enfold – Responsive Multi-Purpose Theme – 6 months renewed support

Hi there, I was trying to post a support question regarding Enfold in the forum, and have since paid for the above update, but I keep getting an error message saying:
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We are very sorry but it seems your Theme License has expired on March 1st, 2016
In order for you to post support questions you need to enter a new valid themeforest license code

You can purchase a new license on themeforest or if you purchased one recently simply download it on themeforest

Your current, expired license key is: xxx
Your key still seems to have expired. If you recently purchased a support license on themeforest you might need to wait a few minutes for it to work
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I’ve paid for a 6 month support renewal but I still can’t access the forum?

Can you please let me know what is happening?

Thanks

Roanne