Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 6, 2020 at 10:17 am #1190799
    freedos

    Hello,
    I try to setup reCAPTCHA v3. for my page. I have setup the Site Key Version 3 and the Secret Key Version 3. The keys are validated sucessfull and the reCAPTCHA symbol show on the right corner. But when I chaneg to the frontend the reCAPTCHA symbol is gone.

    I also try to integrtae teh reCAPTCHA v3 in the contact form. I changed teh security settings from Use enfold number CAPTCHA to reCAPTCHA v3. But when I try to store the page I got the error
    Aktualisierung fehlgeschlagen. Fehlermeldung: Die Antwort ist keine gültige JSON-Antwort.

    I opend the settings again and can recognize that the settings have saved.

    But the reCAPTCHA v3 will niot displayed in the contact form.
    How can I solve the issue?

    Thansk and kind regards

    • This topic was modified 4 years, 9 months ago by freedos.
    March 7, 2020 at 5:19 am #1191059
    Rikard

    Hey freedos,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 11, 2020 at 10:04 am #1192175
    freedos
    This reply has been marked as private.
    March 11, 2020 at 1:22 pm #1192256
    Rikard

    Hi,

    Thanks for that, though I can’t login with those details:

    LOGIN BLOCKED: 2FA is required to be active on all administrator accounts.

    Best regards,
    Rikard

    March 11, 2020 at 1:32 pm #1192265
    freedos
    This reply has been marked as private.
    March 12, 2020 at 3:59 am #1192471
    Rikard

    Hi,

    Thanks for that. The setting on the backend seems to working as far as I can tell, did this only happen once or can we reproduce it?

    V3 doesn’t have a badge on the front end, so that is as expected. Does your actual forms work though? If not then where can we find one which is not working on your site?

    Best regards,
    Rikard

    March 13, 2020 at 9:32 am #1192844
    freedos
    This reply has been marked as private.
    March 14, 2020 at 4:35 am #1193034
    Rikard

    Hi,

    Thanks for that. Your settings look fine when I check them, is the form working as it should? Is it sending messages when you test it?

    Best regards,
    Rikard

    March 16, 2020 at 9:49 am #1193413
    freedos
    This reply has been marked as private.
    March 20, 2020 at 5:18 am #1194697
    Ismael

    Hey freedos,

    Thank you for the update.

    You have to supply the V2 API key if you want to use V3 of the spam protection. V3 will automatically validate the user on page load, and will only fall back to V2 and display a widget or puzzle if the initial validation failed.

    Is database caching enabled in your server?

    Best regards,
    Ismael

    April 15, 2020 at 12:24 pm #1203942
    freedos

    Hi Ismael,

    Many thanks for your feedback. It seems to work now.

    I have another problem with the theme update. When updating from version 4.7.3 to 4.7.4 the following error appears: An error occurred while updating Enfold: Update package not available.

    How can the issue be solved?

    Best regards,
    freedos

    April 17, 2020 at 7:34 am #1204613
    Rikard

    Hi freedos,

    Sorry for the problem. I revalidated the token and it looks like you haven’t given the correct permissions to the token, please see private. Could you try following this please: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

    April 22, 2020 at 10:53 am #1206126
    freedos
    This reply has been marked as private.
    April 23, 2020 at 5:29 am #1206424
    Rikard

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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