Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1085422

    i have a lot of enfold installations and since a few weeks there is a problem on every site i use with enfold and the contact form.
    the message is successfull send – thats the reply of the form but no mail is coming. nothing happens.

    i try the Easy WP SMTP plugin, the test is ok, the test message arrived.

    but by using enfold contact-form nothing happens, no mail arrive.

    #1085874

    Hey langnaese,

    Please use both the contact form and the Easy WP SMTP plugin together. This should solve your issues.

    Best regards,
    Victoria

    #1098109

    I tried that. But it doesn’t work 100% everywhere. On some domains it works, on another domain there are still errors while using the plugin. Some senders work without problems, some don’t arrive. But the SMTP works and the log file also give a positive report. But there are simply no mails from some users.

    I have tried it myself with some different e-mail addresses, sometimes it works and sometimes not. With some e-mail addresses it always works, with others only sporadically. I just can’t locate the problem.

    Can this be related to the PHP version of the server?

    #1099444

    Hi,

    Are those domains on different server?
    If yes, then the configuration can be different so this is why the email do not go out…

    Best regards,
    Basilis

    #1100387

    yes different servers, but the problem effects also an these different servers, so there is no way for me to locate this problem and where it comes from.

    :(

    #1100924

    Hi langnaese,

    You might want to use Contact form 7 if Enfold form is not working for you.

    Best regards,
    Victoria

Viewing 6 posts - 1 through 6 (of 6 total)
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