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  • March 27, 2019 at 4:56 pm #1083706
    biomeris

    Hi,
    on our website we have a Portfolio section to showcase some of our projects ( https://www.biomeris.it/progetti/ )
    we have translated some of them with polylang, uploading translated versions of images and translating tags as well as categories, but nevertheless: the english version of the page ( https://www.biomeris.it/en/projects/ ) does not show any.

    I’m going to write this in the polylang support pages as well, but I’d appreciate your consideration of this matter.

    • This topic was modified 5 years, 7 months ago by biomeris.
    March 30, 2019 at 6:04 pm #1084910
    Nikko

    Hey biomeris,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    July 23, 2019 at 5:28 pm #1121236
    biomeris

    Hi Nikko,
    this issue never got an answer. The username is active again if you’d like to take a look.
    All the best

    July 24, 2019 at 6:41 am #1121395
    Nikko

    Hi biomeris,

    We apologize for that, however you need to reply back to the thread for it to get back in queue (modifying unfortunately does not put it back to the queue and does not notify us as well).
    I have checked on that page and noticed that NowTesting has been selected as the category to show but none of the portfolio items uses NowTesting category though there’s one that has the NowTesting title, I edit it and checked the NowTesting category and it shows up properly. :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    July 24, 2019 at 10:46 am #1121447
    biomeris

    yes, that one was created anew, is not connected to another language, and it does show up, if the category is selected.
    There are 2 issues that persist:
    1 – even though the image for NowTesting shows up, if clicked, the link gives a 404-page not found error
    2 – other categories show up, if selected (e.g Cardology; Immunology), but nothing shows if they are selected together in the content tab of the portfolio grid dialog (Cardiology + Immunology)

    July 24, 2019 at 4:40 pm #1121617
    Nikko

    Hi biomeris,

    1. It’s fixed, the permalink just needed to be refreshed.
    2. Can you try to update to the latest version of Enfold? I can’t figure out why it’s behaving this way. Make sure to have a backup first.

    Best regards,
    Nikko

    July 26, 2019 at 6:08 pm #1122193
    biomeris

    it seems to work, please allow until 31/07/2019 for testing purposes.

    July 27, 2019 at 8:11 am #1122275
    Rikard

    Hi,

    Thanks for the update, we’ll keep this thread open for you.

    Best regards,
    Rikard

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