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  • January 29, 2017 at 1:00 am #739878
    millertimesites

    I have been getting some PHP errors on different websites this week randomly popping up.
    Earlier in the week it seemed to be from the WordPress 4.7.2 update, but this one seems to be Enfold
    http://www.itsgreektomemn.com/

    ERROR>
    Warning: Class __PHP_Incomplete_Class has no unserializer in /home/content/p3pnexwpnas16_data01/36/3587936/html/wp-content/object-cache.php on line 855

    Warning: session_start(): Cannot send session cookie – headers already sent by (output started at /home/content/p3pnexwpnas16_data01/36/3587936/html/wp-content/object-cache.php:855) in /home/content/p3pnexwpnas16_data01/36/3587936/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 32

    Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/content/p3pnexwpnas16_data01/36/3587936/html/wp-content/object-cache.php:855) in /home/content/p3pnexwpnas16_data01/36/3587936/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 32

    Thanks
    Jon

    January 29, 2017 at 3:04 pm #739939
    Vinay

    Hey Jon,

    I checked your site but could not see any errors. However if you still notice any errors on your end a plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    January 29, 2017 at 4:49 pm #739953
    millertimesites

    Vinay,

    Thanks, I did that and am still getting the error above.
    How I am able to replicated it is to go to the naked domain of itsgreektomemn.com in either the Edge browser on desktop or any mobile browser, especially is opened from Facebook.

    Thanks
    Jon

    January 29, 2017 at 4:51 pm #739954
    Basilis

    Hi!

    From the error you show us, it is from your cache plugin which generates the extra files
    and has nothing to do with Enfold, we are afirad.

    Feel free to check it and if you still have issues, consider to hire a freelancer.

    Thanks a lot

    Best regards,
    Basilis

    January 30, 2017 at 9:16 pm #740421
    millertimesites

    Basilis,

    Thank you I will post an update when I find an answer from GoDaddy.
    I am currently using their Managed WordPress for this site which may be the issue blocking this Enfold file?
    /themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php

    Thanks
    Jon

    January 30, 2017 at 9:19 pm #740424
    Yigit

    Hi!

    Please add following code to functions.php file in Appearance > Editor

    
add_theme_support('avia_no_session_support');

    Regards,
    Yigit

    January 30, 2017 at 10:37 pm #740434
    kristin8

    Hi Jon

    I am having the same errors on a site – but it only shows for some users and not others, haven’t yet sorted what causes it as I can’t see it. From a screen shot sent to me, the errors look the same as yours. Has the code posted by Yigit resolved your problem?

    The site is also a manged WordPress from GoDaddy….

    Thanks
    Kristin

    January 31, 2017 at 6:47 am #740497
    millertimesites

    Yigit,

    Thanks as always.
    I assume I can add this just in case there is a hosting php -or- cache issue in the future?

    Kristin,
    GoDaddy had 2 issues over the last week.
    First, on Thursday they have a file permission error due to the WordPress update that gave a code about line 151 which was fixed.
    Secondly, they had the issue that you, myself, and tons of other people were having with the caching after the WordPress update which was blocking sites or adding the error I pasted above the fold if it showed a website at all.

    Solution: Outside of getting through to level 2 tech support you can log into your website via FTP. I use FileZilla to log in and your passwords ect can be found inside your managed WordPress dashboard. After logging you need to go to HTML > WP-Content and find the file “object-cache.php” and rename it. I changed mine to “object-cache.phpbak” and the problem was solved.

    Thanks
    Jon

    January 31, 2017 at 2:33 pm #740641
    Yigit

    Hi,


    @millertimesites     Glad you figured it out and thanks for sharing your solution.
    Yes, it does seem like a caching issue on GoDaddy

    Best regards,
    Yigit

    February 1, 2017 at 4:05 am #740969
    kristin8

    Thanks so much for posting Jon, much appreciated!

    Kristin

    February 1, 2017 at 6:50 am #741016
    millertimesites

    Kristin,

    No problem, just keep in mind that even if you do alter the cache file name you may still have to call hosting support to flush the cache as their method is more thorough than the default one inside managed WordPress.

    Remember that because GoDaddy manages the core WordPress files on their servers with Managed WordPress, the next time an update happens the change to the Cache file name with go back to default, but that will be okay at that point.

    Hope that helps, the Enfold theme is a great pairing with managed WordPress

    February 2, 2017 at 7:57 am #741608
    Rikard

    Hi @millertimesites,

    Thanks for the feedback, much appreciated :-)

    Best regards,
    Rikard

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