Viewing 12 posts - 1 through 12 (of 12 total)
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  • October 19, 2017 at 1:12 pm #866204
    Pete66

    Please help!!! I can not understand what happened, but my nearly finished Start-Page, with real a lot of work get lost and I can not get back to it, even not with revision. Today, if I start work with it, the page was published correct, but if I logIn, the modifying screen load and load but nothing displayed. I got back to the last revision, but nothing change.What can I do or how you can help me?

    October 20, 2017 at 7:28 am #866610
    Rikard

    Hey Pete66,

    Please post admin login details in private, you can use (Email address hidden if logged out) for the email. Just make sure to post the login details in the thread so all moderators can access it.

    Best regards,
    Rikard

    October 20, 2017 at 9:25 am #866636
    Pete66
    This reply has been marked as private.
    October 20, 2017 at 12:36 pm #866682
    Pete66
    This reply has been marked as private.
    October 21, 2017 at 12:31 pm #867019
    Victoria

    Hi Peter,

    We cannot restore pages for you. There are plenty of plugins for making backups and I strongly recommend using one of those.
    What happened in between? Was there any update, a plugin or theme? Can you check the server log for error?
    There is an error in WordPress JavaScript, I only got the wheel and could not see the page with the Advanced Layout Builder.

    Could you please enable the Advanced Layout Builder debug mode. Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Victoria

    October 21, 2017 at 2:39 pm #867046
    Pete66
    This reply has been marked as private.
    October 21, 2017 at 2:56 pm #867049
    WP Turned UP

    @Pete66 – I know this doesn’t help you now, but it might in the future.

    I’d have a look at the WP Disable plugin and disable pretty much everything that it allows in general, but especially when it comes to the WP Dashboard settings tab. This will help filter out a lot of the noise from the WP Dashboard as far as background communication that is going on. Heartbeat frequency is one of the settings that you really want to look at.

    Also, I would think about temporarily disabling caching while you’re designing pages, especially when you’re doing a bunch of work…as you stated.

    A bonus to the plugin below is that you’ll reduce the load times that visitors see on your site.

    Reduce HTTP Requests, Disable Emojis & Disable Embeds, Speedup WooCommerce

    October 23, 2017 at 8:16 pm #867812
    Basilis

    Hi,

    Thank you very much for the input, we really appreciate it!!!

    Best regards,
    Basilis

    October 24, 2017 at 11:20 am #868096
    Pete66

    Dear Kriesi-Team,

    could you please answer to my questions from October 21, 2017 at 2:39 pm above.

    Best Regards,

    Peter

    October 24, 2017 at 12:43 pm #868160
    Pete66

    Please note, that meanwhile I could solve the problem by myself.

    October 24, 2017 at 9:29 pm #868409
    Basilis

    Hi,

    Thank you very much for updating us.
    Please create a new ticket if you need something else.

    Thank you

    Best regards,
    Basilis

    October 24, 2017 at 9:29 pm #868411
    Basilis

    Hi,

    Thank you very much for updating us.
    Please create a new ticket if you need something else.

    Thank you

    Best regards,
    Basilis

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