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  • March 5, 2021 at 5:06 pm #1285844
    johnb

    My enfold page editor is no longer working, meaning I can’t drag and drop, edit text. my pages are showing text with a bunch of code. How do I get it back? I downloaded the zip file for the enfold theme, installed it in plugins area, plugin instal failed. Do I need to install enfold again in Appearance > Themes > add new? It’s currently showing I have an active Enfold Child 01 . My problem is, I can’t access the page editor that I was once able to use that came with the Enfold theme. If I upload the zip file with themes > add new, will it over-ride the current Child theme? How do I edit my pages again?

    Any advice is much appreciated
    thanks
    John

    March 6, 2021 at 10:00 am #1286024
    Victoria

    Hey John,

    You can overwrite the theme, the child theme will not change, it’s only the parent theme that will be overwritten. But before you do that please make a website backup and export the theme options.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    March 8, 2021 at 4:46 pm #1286485
    johnb

    Hello Victoria, thanks for the reply. To over-write the parent theme, would I just go to Appearance > Themes > Add new .. .and upload the new enfold zip file?

    Thanks again,
    John

    March 10, 2021 at 7:04 am #1286987
    Rikard

    Hi John,

    You can use this plugin in order to overwrite the existing installation: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/. Please make sure that you have a backup of your site before doing anything.

    If you need further help then please include admin WordPress login details in private in your next reply.

    Best regards,
    Rikard

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