Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 17, 2017 at 5:06 pm #778820
    chrissuddes

    Hi.
    My client has just noticed that his site blog section doesn’t display properly on phones. The site has been up for a few years and it has taken this long to come to light but now it has he’s getting a bit excited about it!

    Basically the blog page itself displays as it should but when you click on an article all of the content is pushed out to beyond the right side of the screen.

    I’ve tried various ways to configure the blog but nothing helps.

    It works fine in reader view but he isn’t interested in that at all.

    I would appreciate any suggestions.

    Page in question is at http://www.wbxeurope.com/news/

    Many thanks

    April 18, 2017 at 5:03 am #779050
    Rikard

    Hey chrissuddes,

    Could you try updating the theme to the latest version (4.0.5) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    April 18, 2017 at 8:31 am #779122
    chrissuddes

    Hi again

    Thanks for that. When I click to update the theme in the enfold theme options I get a message to say that I have the latest version installed (3.5.3)

    My theme is heavily customised so I am a bit nervous about reinstalling manually via ftp and losing my customisation?

    April 18, 2017 at 9:24 am #779138
    Nikko

    Hi,

    By heavily customized, do you mean a lot of theme files are modified? or customized in the Theme Options? if you have modified the files then customization will be lost since theme files will be overwritten that’s why we suggest using a child theme for customizing the theme: http://kriesi.at/documentation/enfold/using-a-child-theme/ I think what you can do right now is to clone your live site to a stage site and try to put any customization you made from the parent theme (Enfold) to the child theme, then update the theme.

    Best regards,
    Nikko

    April 18, 2017 at 1:10 pm #779255
    chrissuddes

    Hi Nikko

    Thanks for the advice. I’ve been meaning to start using child themes so tis forced me to learn a new skill )

    Everything one now – not sure why the auto updating on the theme didnt work but my provider has installed the new version of the theme for me and all is good, including the blog page on iPhone.

    Good job, much appreciated.

    Kind regards

    Chris Suddes

    April 18, 2017 at 4:05 pm #779423
    Victoria

    Hi chrissuddes,

    Glad you got it working for you :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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