Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 15, 2022 at 2:47 pm #1358501
    Rustybucket

    I have several Enfold installs, all on the same server, each with their own cpanel account and all setup the same. One site fails to see the available Enfold updates. Here’s what the theme update section shows:

    No Updates available. You are running the latest version! (4.9.2.3)

    When I use the ‘check manually’ option it shows no available updates.

    I have:

    Reset file permissions on the theme files to 0644 (most were set something else for some reason)
    Cleaned transients
    Created new API token
    Disabled plugins

    WP core and plugins all see their available updates.

    Nothing in error log. Nothing in site health report. Using php 8.1 (same as some of the other sites).

    I’m all out of ideas. I am aware I can update using FTP but that is not a manageable long term solution. Can you:

    1) suggest anything else I should look at
    2) explain how enfold checks for updates – is there a network call it should be making that I can check the response of for example?

    Many thanks

    July 15, 2022 at 4:48 pm #1358516
    Rikard

    Hey Rustybucket,

    Could you try to install and configure this plugin to see if works better please? https://envato.com/market-plugin/

    Best regards,
    Rikard

    July 15, 2022 at 5:17 pm #1358524
    Rustybucket

    Installed the market plugin.
    Plugin recognised a later version of theme available.
    Used plugin to try and update.
    Plugin then reported ‘Updating failed The theme is at the latest version
    Now Enfold ‘Theme Update’ panel shows an update is available
    Use update now button
    Update worked

    So this is resolved for now but we’ll see what happens with the next Enfold update.

    Thanks for your help. Good to know about the Envato plugin.

    July 15, 2022 at 8:00 pm #1358539
    Rikard

    Hi,

    Thanks for update. Please let us know if this should happen again, or if you need any further help on the topic.

    Best regards,
    Rikard

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