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  • #1491306

    Hi,
    I can’t get any pages built with Enfold to load the editor. I also attempted to remove one of the social links in the “Social Profiles” list in the theme’s admin panel but it wouldn’t save (“Saving didn’t work! Please reload the page and try again”).

    I’ve logged out, tried different browsers…no luck.

    Any help would be appreciated.
    Thanks!

    #1491309

    Hey Slade,
    Thanks for the login, I see that you have the Elementor plugin installed, please note the Elementor and Enfold are not compatible.
    Try to disable all plugins and check again.

    Best regards,
    Mike

    #1491310

    Thanks for the quick reply Mike!

    Yes, the company needed a way to deal with dynamic data and this was their solution. It has been this way for a couple of years and working great. Something happened just recently and not sure what it was.

    I will create a staging site and see if I can figure out a solution.

    Thanks

    #1491311

    Hi,

    Thank you for the update.

    Let us know once the staging site and a test page are ready so we can review them. Please include the login details in the private field.

    Best regards,
    Ismael

    #1491312

    Hi Ismael, thanks for the response.

    I am currently working with the hosting support to see if they can find the issue. Enfold works great on the staging environment but not on the production site. I’m ‘thinking’ the issue is with hosting but can’t say for certain.

    Lets see what they come up with and if they can’t figure it out I will get back to you.

    Thanks!

    #1491331

    Hi,

    Thanks for the update, we’ll keep this thread open for you.

    Best regards,
    Rikard

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