Tagged: ,

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • October 8, 2018 at 11:12 pm #1019275
    EmiGrandOuest

    Hi,
    I recently downloaded your latest version and faced a few displaying issues: white screen of death on the home page (I more or less solved that by myself) and now the categories listed in the navigation menu which also lead to white, empty screens (check on my website, see below.

    Can you help me solve these problems? What is the cause? Although I did try to understand and apply the new settings, I wonder whether these issues could be generated by faulty settings.

    Thanks for your help

    October 9, 2018 at 7:03 am #1019361
    Rikard

    Hey Patrick,

    I’m not sure which links you are referring to, could you link to them directly here instead please?

    Best regards,
    Rikard

    October 9, 2018 at 8:40 am #1019388
    EmiGrandOuest

    Hi, Rikard

    Thanks for this first answer? Please find below the website’s URL and the categories’ URL appearing blank. The problem seems to lie with the categories and sub-categories, although they are not empty.

    Thanks for your help

    October 9, 2018 at 12:14 pm #1019441
    Rikard

    Hi,

    Thanks for that, I see the same thing on my end. Nothing is being rendered, there’s nothing in the error console either which makes things a bit more difficult to debug. Did you go through general debugging methods like in the link in private? If that doesn’t help then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    October 10, 2018 at 11:37 am #1019896
    EmiGrandOuest
    This reply has been marked as private.
    October 11, 2018 at 4:59 am #1020158
    Rikard

    Hi,

    Thanks for the update. I think that error is due to some files having switched places in the new version. Could you try to completely delete the new version from the server, then download a fresh copy from your Themeforest account and then upload it again to see if that helps please?

    Best regards,
    Rikard

    October 11, 2018 at 9:25 am #1020232
    EmiGrandOuest

    Hi, Rikard

    Thanks for your answer. I tried that… and it worked!

    Thanks for your help

    October 11, 2018 at 11:20 am #1020278
    Rikard

    Hi,

    Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    October 11, 2018 at 12:16 pm #1020300
    EmiGrandOuest

    Hi, RIkard

    Everything’s fine now, you can close this topic.

    Take care

    October 11, 2018 at 5:55 pm #1020413
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Enfold New Version > displaying issues’ is closed to new replies.