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  • #933737

    The entire Mobile Burger Menu is not displaying on our site. please advise.

    i have cleared all cache, deactivated and reactivated all plugins to insure that they are not effecting the menu.

    #933972

    Hey ccpwebteam,

    Was there any customization done?

    What changes were made recently? Was there any plugin installed?

    For testing purpose please go to your plugins page > Deactivate all active Plugins

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    #933981

    Hello,

    I can’t figure out how to start my own thread here but while my burger is showing, the colors all show as white so you can’t see the links in the menu. Can you help? Sorry to tag on here.

    #933997

    Hi,
    Try this code in the General Styling > Quick CSS field:

    .html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul a {
        color: #7d787b!important; 
    }

    Please adjust the color to suit.

    Best regards,
    Mike

    #934414

    Hey Vinay,
    There was no recent customization done, and i have already deactivated all plugins and tested to see if that solved the problem.
    As i stated before, it did not solve the problem.

    #934691

    Hi ccpwebteam,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #934969

    here are the credentials

    #935156

    Hi ccpwebteam,

    https://cl.ly/0m0W2S2k3l0a This code in your quick css is hiding the menu. Please remove it or limit the media query with the min-width value.

    Best regards,
    Victoria

    #944743

    Victoria,
    it does not seem to work by removing the code.
    what should the min- width value be to limit the media query

    #944903

    Hi,
    The email address for the login is not correct, please check.
    The removing of the code may have not worked for you due to caching.

    Best regards,
    Mike

    #957599

    Thank you Mike,

    Where did you make that edit from?

    #957617

    Hi
    I have the same issue after updating to the latest version?

    #957648

    Mike your code worked for me thank you

    #957885

    Hi,

    @ccpwebteam
    I used the Chrome developer tools in my browser, on your enfold_child.css, please try looking for the code in your stylesheet and comment it out or remove it to test.


    @KunaCustoms
    glad to hear.

    Best regards,
    Mike

    #969724

    commenting out the line did not work when I tried to implement the code within the style sheet.

    #970062

    Hi,
    Please try rebuilding your merged styles, to do this, please go to Enfold Theme Options > General Styling > Quick CSS field and enter a blank space in the Quick CSS to enable the “Save all changes” button, then save.
    If this doesn’t help, Can you please include a admin login in the private content area so we can take a closer look, the login posted earlier didn’t work for me.

    Best regards,
    Mike

    #970080

    I think I have the same problem. I am not using any custom CSS.

    The burger menu does not kick in on my iPad. It is causing the text menu to overlap the website icon.

    • This reply was modified 6 years, 6 months ago by Oceans247.
    #970084

    Hi,

    @Oceans247
    Please open a new thread so we can assist, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private.
    Also please temporary disable any cache plugin while we are assisting with this issue.
    I also see that you have a jQuery error in “app.bundle.js” I don’t believe this is the cause, but you may wish to look at this because it could cause unexpected errors elsewhere. “app.bundle.js” is not a part of Enfold so I assume it is a custom script?

    Best regards,
    Mike

    #995080

    Hi Mike, i tried to update the CSS and yet still had a problem.
    please see the attached information

    #995207

    Hi,
    I found in your child theme style.css you had this css hiding the mobile menu:

    @media only screen and (max-width:989px) {.main_menu .avia-menu,#header_main_alternate,.fallback_menu {display:none;}
    .container #advanced_menu_toggle,#advanced_menu_hide {display:block;}
    .responsive.html_mobile_menu_tablet.html_logo_right #advanced_menu_toggle {left:auto;}
    	.responsive #header .main_menu .social_bookmarks {display:none;}}

    and in your Quick CSS you also had this css:

    .avia-menu { display: none !important; }

    I commented both rules out so the mobile menu now works.
    Please clear your browser cache and check.

    Best regards,
    Mike

    #1006212

    please advise this site.
    still missing mobile burger menu
    the previous site you adjusted was the staging site, here is the live.

    #1006280

    Hi ccpwebteam,

    Best regards,
    Victoria

    #1006702

    even after removal, menu is not displaying

    #1006730

    Hi ccpwebteam,

    You need to purge all caches or deactivate the caching plugin.

    Best regards,
    Victoria

    #1013793

    cleared cache, removed the code, and deactivated plugin, and still not displaying the burger menu.

    #1013832

    Hi ccpwebteam,

    I removed the code for you. Please check.

    Best regards,
    Victoria

    #1013847

    working

    #1013935

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Basilis

Viewing 28 posts - 1 through 28 (of 28 total)
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