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  • January 12, 2016 at 12:07 am #563573
    misterwoodman

    The public-facing menu works fine, but I cannot edit the Enfold menu in the WP dashboard. When I click Appearance > Menu, I see a white page (see link to jpeg below)
    http://cabldrs.wpengine.com/wp-content/uploads/2016/01/broken-menu.jpg (hosted on WPengine)

    January 12, 2016 at 2:26 am #563606
    Elliott

    Hey misterwoodman!

    It does the same in the default theme?

    Make sure your using the latest version of Enfold, 3.4.7, and deactivate all plugins while testing.

    If your still having issues then send us a WordPress login and turn on WordPress debugging.

    Best regards,
    Elliott

    January 18, 2016 at 6:35 am #566938
    misterwoodman

    OK, we do have 3.4.7 installed and tried deactivating all plugins, but the Menu page still doesn’t work. See login info below.

    January 19, 2016 at 4:49 am #567590
    Elliott

    Hi!

    Hmm, well it’s working fine on my end. I added two extra links to your footer menu.

    What happens when you try in another browser?

    Regards,
    Elliott

    January 20, 2016 at 7:18 am #568404
    misterwoodman

    Want to make sure you understand that I mean the menu page in the DASHBOARD is not working (the menu on the website works fine). It is broken (see previous screenshot) in both Chrome and IE.

    January 21, 2016 at 2:41 am #569060
    Yigit

    Hey!

    Yes, that is where we are checking. Elliott was able to add additional menu items for testing purposes. Can you please try logging in with the account you created for us and check if that works? It does work fine on my end as well. Please see screenshot below in private content field.

    Regards,
    Yigit

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