Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • August 23, 2020 at 9:30 am #1240054
    Tanguera108

    Hello,
    after updating Enfold to the newest version (version from 22 August 2020, not sure if 4.7.6.3 or .4) the menu items on the left side disappeared.
    Using WordPress 5.5., Firefox browser.
    The Website is visible and working normal.
    I already searched the forum for solutions but couldn’t find something properly.

    Thanks for help!
    Frauke

    August 23, 2020 at 5:45 pm #1240166
    Victoria

    Hey Tanguera108,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 24, 2020 at 6:32 pm #1240468
    Tanguera108

    Hi Victoria,
    I checked my site and WordPress right now – and all is okay, menu is there, everything seems to be normal.
    Don’t know why….
    Seems weird (I made a screenshot yesterday without menu, so it was not only imagination ;-)).
    Right now everything is fine.
    Thanks for offering your help!

    Regards
    Frauke

    August 24, 2020 at 8:17 pm #1240501
    Victoria

    Hi Tanguera108,

    Glad it’s working for you now! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    September 15, 2020 at 6:38 pm #1246100
    IngeniumCanada

    Same thing happened to me. I upgraded to WordPress 5.5.1 then to ENFOLD 4.7.6.3 and all Enfold Menus disappeared.
    I activated the WordPress THeme 2020, then reactivated Enfold 4.7.6.3. I looked at Enfold 4.7.6.3 but no menus. Then I did a REFRESH of my Browser and ALL Enfold Menus reappeared… Strange but this worked.

    September 16, 2020 at 12:08 pm #1246296
    Nikko

    Hi IngeniumCanada ,

    The most likely reason why that happened is because of cache, the old js files were fetched but after you refreshed the browser (or if you cleared browser cache) it fetched newer js files that fixed the issue.

    Best regards,
    Nikko

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