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  • #1252757

    Hello Sirs,
    I have installed the latest WordPress, Woocommerce and Enfold updates and I am facing the following issue: The Enfold admin menu has been disappeared as you can see in the screenshot. I have already deactivated all the plugins but no result.

    View post on imgur.com

    I am looking forward to your news.

    Regards,
    Nick

    #1252887

    Hey Nick,

    The lost Theme Options menu is caused by WordPress 5.5 which has removed jQuery migrate which is used by Enfold 4.7.6.1 and below.
    To temporarily fix this, you can install and activate this plugin: Enable jQuery Migrate Helper
    This issue is addressed in the latest version of Enfold (if you plan to update now then make a backup first), once updated you can safely remove the plugin unless it’s other plugins also use jQuery Migrate file.
    Best regards,
    Nikko

    #1253019

    Hi Nikko,

    Thank you so much for your quick reply and your precious support.
    Enable jQuery Migrate Helper plugin worked and now I see Theme Options Menu.
    You mentioned about Enfold versions 4.7.6.1 and below that would be affected by that issue… I have already installed Enfold 4.7.6.4 and I am facing jQuery Migrate issue. It would be fixed in your next version and when it would be launched?

    Thank you for your great support!

    Best regards,
    Nick

    #1253161

    Hi Nick,

    Please try to flush out the cache (if you have some caching plugin or internal caching from your site’s server) or maybe clearing your browser cache.
    Some of our users after updating to the latest version that still has that issue was resolved by just clearing the cache.

    Best regards,
    Nikko

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