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  • #1135128
    Connor
    Guest

    Howdy Folks,

    I was suggested to use the Enfold theme for my wordpress site, but I noticed that a recent post in the support Forum said it wasn’t allowing the site owner to upload media. My site is a heavy-media based site, so something like this would be a no-go.

    Is there a fix in progress that would stop Enfold from messing with media uploads?

    #1135201

    Hey Connor,
    Are you experiencing an issue with uploading media files? Typically Enfold has no issue with the media library, It’s hard to say what the issue was on the thread you read, but I have experienced no issues on my test site.

    Best regards,
    Mike

    #1136169
    Connor
    Guest

    Howdy Mike,

    Yes, that’s correct. I went through plugins, disabled them one at a time, attempting to upload media after I disabled each. I was only able to do so when I changed from Enfold v4.6.1 to a stock WordPress theme (2019).

    #1136343

    Hi,
    We would be happy to take a look, but please log into the support forum and include an admin login in the Private Content area so we can be of more assistance.
    Right now you seem to be using our Pre-sales contact form.
    If you have not created a support forum account please register here kriesi.at/support/register with your item purchase code .
    Then go to: https://kriesi.at/support/enfold
    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Mike

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