Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 9, 2015 at 10:14 am #392914
    McGawain

    Greetings,

    We are having a problem, which never occured with older theme version of enfold. We use Enfold 3.0.8

    The menu has lost the last 10 or 11 menu item (inclusive submenus). If I try to add a menu item to the menu, set the menu to “Enfold Child Main Menu”, hit save, it then immediately looses the check at “Enfold Child Main Menu” thus creating a mess in the frontend.
    Also, when I add a page the type gets changes from page to user definied.
    I tryed to switch off all plugins, not helped.

    PHP Memory Limit is at 128M, wordpress is installed properly. Max_input_vars 5000.

    What do you suggest for PHP Memory Limit and Max_input_vars? Or other solutions?

    Please help us out!

    February 10, 2015 at 6:43 am #393498
    Josue

    Hello,

    Have you tried disabling all third-party plugins to see if it gets fixed? does the issue persists with the default WordPress theme activated?

    Regards,
    Josue

    February 11, 2015 at 8:36 pm #394654
    McGawain

    Hello,

    disabling all third-party plugins not fix the problem, but activated the Theme Twenty Eleven, I was able to add additional menu elements, so it seems the problem is only exist, when Enfold is active.

    At the moment there is 54 menu elements on the site, I could add 1 plus, but no more when Enfold is active.

    Regards

    February 11, 2015 at 8:54 pm #394664
    Josue

    Hi!

    Please install this plugin and check for any message in the Menu page (having Enfold active).

    Cheers!
    Josue

    February 11, 2015 at 9:22 pm #394683
    McGawain

    Hello,

    this message was visible after installing the plugin (Enfold active)

    Menu Item Limit Warning

    You are approaching the post variable limit imposed by your server configuration. Exceeding this limit may automatically delete menu items when you save. Please increase your suhosin_post_maxvars directive in php.ini. More information
    You are approaching the post variable limit imposed by your server configuration. Exceeding this limit may automatically delete menu items when you save. Please increase your suhosin_request_maxvars directive in php.ini. More information

    max_input_vars :: 5000
    suhosin.post.max_vars :: 1000
    suhosin.request.max_vars :: 1000

    Menu Item Post variable count on last save :: 928
    Approximate remaining menu items :: 290

    Regards

    February 11, 2015 at 9:47 pm #394696
    Josue

    Hi!

    There you have it, now you’d need to set those variables in your PHP configuration, you can do it by creating a php.ini file in your WordPress install with this content:

    php_value max_input_vars 5000
php_value suhosin.get.max_vars 5000
php_value suhosin.post.max_vars 5000
php_value suhosin.request.max_vars 5000

    If that doesn’t work please contact your hosting provider and ask hem to do it for you.

    Regards,
    Josue

    February 16, 2015 at 10:49 am #396577
    McGawain

    Hi Josue,
    my hosting provider did the settings described above, the menu problem is solved.

    Thank you very much for your help, regards:

    Agnes

    February 16, 2015 at 10:49 am #396580
    McGawain

    Hi Josue,
    my hosting provider did the settings described above, the menu problem is solved.

    Thank you very much for your help, regards:

    Agnes

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