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Dear,
we purchased support on ThemeForest with license number xxxxxxxxxxxxxxxx, but we are unable to access the support service.
“We are attaching screenshots showing the two issues we are experiencing with the Enfold theme.”
We are also providing access to our website http://www.ldgservice.it with the credentials listed below.Hey luigi Giliberti,
Thank you for the inquiry.
Did you register an account in the forum using the purchase code? You have to go to the following link, then use the theme’s purchase code to register a new account here in the forum.
— https://kriesi.at/support/register/
Once registered, you should be able to open a new thread using the form in the following page.
— https://kriesi.at/support/forum/enfold/#new-post
The screenshots are not available in the private field.
Best regards,
Ismael
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