Viewing 30 posts - 1 through 30 (of 31 total)
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  • #687434

    Hello
    I’ve got a page (with lot of content) which don’t want to open the Enfold Layout Builder… loading circle is turning without end.
    The others pages can open the layout builder…

    I work on a copy of the original web site, in a subdirectory, ofr which I’ve created another database.
    In the original web site, the layout builder for this page was working…

    I’ve tried all in your support page “my-enfold-layout-builder-is-not-loading-properly”, with no results.

    Thanx a lot

    #687438

    Hey romano2!

    Please try creating a new admin login and try logging in with the new one and check if that helps.

    Best regards,
    Yigit

    #687447

    Thank you for fast answer !
    I created another admin user, but nothing change…

    #687503

    My Avaia Builder is not loading either. I’ve disabled all plugins but still no builder. Could I ask you to take a look. See attached creds.

    #688064

    Hi @romano2,

    You are getting a 403 error on the following file:

    Failed to load resource: the server responded with a status of 403 (Forbidden) http://www.freesalsa.fr/wp2016/wp-admin/admin-ajax.php 
    

    Could you contact your hosting provider so that they can make sure that you have the correct settings for that file please?

    Regards,
    Rikard

    #688131

    I have already made a ticket with no response yet. I noticed that we are a few with same issue,
    Could you please assist ASAP¿?

    Thanks !

    #688132

    It seems that my builder lost the hook to that record. I can see the data in the database. When I copy the data from the post out of the database and paste it into the post editor, I guess a new record gets created and it finds everything. Have you seen this behavior before?

    #688190

    Hello,
    My layout builder is not working as well, Even the default is not loading. I’ve tried to change the theme and change it back and I’ve tried to uninstall the theme and installing it again, without sucess, what can I do? All pages aren’t loading.
    Thank you

    #688219

    I have the same problem after upgrading to WordPress 4.6.1. The layout builder gets stuck when layout a page. Re-install of WP or the Enfold theme does not help. I am running out of option; any help?

    #688363

    Ola,
    I think you tested the web site during a hosting problem I met for 1 hour or 2.

    I don’t understand why all the pages are editable, just one don’t want to load…
    thanx

    • This reply was modified 8 years, 3 months ago by romano2.
    #688365

    It seems that I had an interference with the Yoast SEO plugin. After disabling the plugin the layout builder loaded again.

    #688382

    Not for me, disabling Yoast SEO or all plugins don’t affect my problem…

    #688966

    Hi @romano2,

    So your builder is working on all pages except one? If so please link directly to that page so that we can have a look.

    Everyone else: please open your own threads and include admin login details in private so that we can have a look at your installations. Posting in the same thread makes life difficult for us moderators.

    Regards,
    Rikard

    • This reply was modified 8 years, 3 months ago by Rikard.
    #689050

    Hello
    Here are the links with the problem, they was in a precedent post :

    Thanx a lot

    • This reply was modified 8 years, 3 months ago by romano2.
    #689053

    Here is the database content for this page…

    • This reply was modified 8 years, 3 months ago by romano2.
    #689319

    Sorry, but I have to work on this page, so I will create it again.
    Thanks for your concern.
    CLOSED

    #689727

    Ok I think I’ve found the problem.
    I inserted an iframe from google-maps, and the layout builder don’t want to load in admin anymore.
    It works on front-end but I can’t anymore edit the page.

    I tryed with text-block and code-block… but the layout builder don’t want to load.
    Any idea ?
    Tahnks

    • This reply was modified 8 years, 3 months ago by romano2.
    #690840

    Hi,

    this thread is getting very confusing. However, I logged in and tested your ALB on the page in private content. It works fine, so it seems you could fix the issue, right?
    Why do you want to use this iFrame? why not using Enfold’s Google Map Element?

    Best regards,
    Andy

    #690857

    Yes sorry for the look of the thread.
    I use the iframe because of esthetic result. It’s a better way to show informations, with google results and links and layout.

    And the job was already done on google maps…

    #691006

    Hi,

    so where can we see the error? do you still need help with it? if yes send us a precise link where we can have a look.

    Best regards,
    Andy

    #691009

    Sorry Andy, got busy today. No, I haven’t been able to recreate the error. It was one page and my only fix was to grab the data out of the db and paste it back into the text editor in the page editor. Have no idea why it wouldn’t load. Let’s close this.

    #691170

    Hello Andy,
    Thanks for reply.
    Yes I would appreciate your help with this.
    Here is the page with iframe integration :

    The page shows good on frontend, but layout builder can’t load anymore for this page in admin.
    But the layout builder loaded well in this page with a previous version of enfold…

    You already have the admin details for the website at start of this thread.
    Thank you.

    #691602

    Hi,

    I can’t find the site you’ve provided inside your backend. Where is it? can you provide us precise link to your backend’s site please?

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    Best regards,
    Andy

    #691664

    Here is the link. I’m using enfold 3.8.
    Thanks

    #691776

    Hi,

    I tested your iframe on my own installation and it works fine. So try to deactivate all your plugins to check which one could cause the issue.

    Best regards,
    Andy

    #692162

    Hello
    I’ve tried to edit the page with all plugins desactivated, but the layout builder don’t want to load the content. The circle is turning and turning.
    I tried on firefox and chrome…
    On frontend the iframe works fine.
    Any idea ?

    #693630

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Best regards,
    Andy

    #696122

    Thanks, sorry for delay, I was working in another project.
    I installed a fresh copy of enfold theme 3.8 via FTP.
    No change… the layout builder dont want to load on this page with google iframe.

    I’ve copied for you the content of the post from the database :

    Thanx

    #696463

    Hi,

    I tested the code and it’s working fine on my end. If we can’t reproduce the issue, then we can’t do much.

    Best regards,
    Andy

    #699108

    Thanks.
    The problem is still there with my configuration…
    But I’ve found an alternative solution. I’ve created a widget with the iframe code, and placed this widget in my page. So it’s working.

Viewing 30 posts - 1 through 30 (of 31 total)
  • The topic ‘Enfold Layout Builder is not loading’ is closed to new replies.