Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 23, 2019 at 9:34 am #1140900
    greenball

    “The site encounters technical difficulties. Please check the site administrator account mailbox for instructions” in theme settings since last update.. Could you help me please ?

    September 23, 2019 at 10:40 am #1140961
    Victoria

    Hey greenball,

    Which Enfold are you running? It is hidden from the theme options.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Looks like the Elementor and Advanced Layout Builder conflict.

    Best regards,
    Victoria

    September 23, 2019 at 10:43 am #1140965
    greenball

    Hello,

    Latest version of ENFOLD. Elementor is one of the biggest wordpress plugin in the world so it can not come from that one. Thank you for solving the problem please, you have everything to do it.

    September 23, 2019 at 10:57 am #1140974
    greenball
    This reply has been marked as private.
    September 23, 2019 at 11:03 am #1140976
    greenball
    This reply has been marked as private.
    September 23, 2019 at 3:31 pm #1141026
    greenball

    Problem resolved by my team….

    September 23, 2019 at 9:27 pm #1141130
    Victoria

    Hi greenball,

    Glad you got it working for you! :)

    Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

    If you need further assistance please let us know.

    Best regards,
    Victoria

    September 23, 2019 at 10:04 pm #1141146
    Commun-IT

    greenball, would you be willing to share what solved your issue?

    September 24, 2019 at 10:21 pm #1141630
    Basilis

    Hi,

    This issue is most common with plugin conflicts. If you enable WP_DEBUG you will be able to short the issue.

    Best regards,
    Basilis

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