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  • #757901

    As the title says. enfold has reset theme and quick css information.
    also keeps timing out which i increased memory to 512M.

    I run the server and this is the first time iv had issues with enfold theme.
    any information would be great, I have provided login details. (iv removed site remade, recreated the hosting aswell)
    just seems to be this site.

    #760611

    Hey corepart,

    not 100% sure what you mean. However, I noticed that you’re using an old version, so please update Enfold to v4.0.2. Remove any plugins to check if one is causing this issue. Ask you host to deactivate any caching on your server.

    Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Best regards,
    Andy

    #760654

    Hi Andy,
    I run the server, at the point 3.8.2 i believe was the latest had it hooked upto theme forest api to get newest version.
    will certainly give this a try. i have uploaded this theme multiple times and downloaded original.
    no cache on server.

    #760658

    the meaning btw.
    Im working on the website i have inputted settings such as theme color, quick css etc and its being cleared fully to defaults

    #760784

    Hi Andy,
    upgraded to the latest version, added quick css started designing the site.
    now its getting errors. tried to trash a page, got Error in moving to Trash. but the item was deleted.

    and when working on the site after posting a page, it times out then redirects to the finished page.

    This site can’t be reached

    The connection was reset.
    Try:
    Checking the connection
    Checking the proxy and the firewall
    ERR_CONNECTION_RESET

    this is the only site i have issues with, rest run enfold on the same server.
    have you seen this before?

    #760829

    Andy, thats me just done a tone of work to this site and its reset!

    #760852

    What evers happening its resetting the full site to Default i.e
    Theme Update – Reset
    Theme Settings – Reset
    Quick Css – Reset
    takes everything back to default. there are no plugins running.
    im at a loss, its running latest update, iv reinstalled a tone of times.

    #760956

    Hi,

    never heard about this before. Are you sure you firstly deleted all theme files completely via ftp before installing a fresh copy from your themeforest account?
    Please try it with another or default WP theme and let us know if you get similar results or not.

    Best regards,
    Andy

    #761295

    Its only with enfold, could it be php settings? altho this sites running the same as the rest of my enfold sites.
    if you look at the site its asif its applyed a default css file but its not the default install file its uncolor coded.

    #761352

    Deleting the full wordpress, reinstalling + uploading latest 4.0 not upgrading seems to be stable for now.
    will keep testing and get back to you.

    #761434

    Hi,

    Try to update it to version 4.0.2 as it contains patches for some bugs in 4.0

    Best regards,
    Nikko

    #761493

    Hi Nikko,
    Certainly iv had no issues since a fresh load of 4.0.2 seems to have fixed what ever issue was overwritting the css files.

    #761676

    Hi,

    That’s great :) Just let us know if you need help.

    Regards,
    Nikko

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