Enfold isn't working - Support | Kriesi.at

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January 29, 2018 at 11:28 pm #904527

MarcusEls
Participant

I have installed Enfold 2 times but it’s isn’t working. WP is working fast but the enfold template not.

The menu on the left side is coming up slow and I can’t click on the buttons even my serial code doesn’t get accepted. can’t upload a logo etc.
On the page, I can not select the advance avia mode etc.

Please help

January 30, 2018 at 3:55 am #904591

Mike
Moderator

Hey MarcusEls,
I see that you are using PHP Version: 5.5.38
Please update to php v7

Best regards,
Mike

January 30, 2018 at 10:53 am #904706

MarcusEls
Participant

No that isn’t it. The site is running under a temporary domain till it is finished. WordPress is rerouted ok but the enfold template is signed to the destination URL. so wp is http://www-d-o-t-prm-praktische-communicatie-d-o-t-nl.alvast-online.nl and enfold to http://www.prm-praktische-communicatie.nl if I look with Google Chrome I see the links reroute wrong.

January 30, 2018 at 11:23 am #904729

Mike
Moderator

Hi,
Sorry I don’t understand, can you provide screenshots of what you see in Chrome?

Best regards,
Mike

January 30, 2018 at 11:32 am #904735

MarcusEls
Participant

http://www-d-o-t-prm-praktische-communicatie-d-o-t-nl.alvast-online.nl/marcus/kriesi-1.png

January 31, 2018 at 3:09 am #905292

Mike
Moderator

Hi,
Yes, this looks as a webhost issue, have they been able to offer any further info?

Best regards,
Mike

January 31, 2018 at 10:50 am #905493

MarcusEls
Participant

Found the solution, in the table options the URL was set wrong by the installation WP

Thanks

January 31, 2018 at 12:47 pm #905537

Mike
Moderator

Hi,
Thanks for sharing your solution, shall we close this then?

Best regards,
Mike

January 31, 2018 at 1:18 pm #905549

MarcusEls
Participant

Yes thanks for the help

January 31, 2018 at 1:28 pm #905551

Mike
Moderator

Hi,
We will close this now. Thank you for using Enfold.

Best regards,
Mike
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