-
Posts
-
Hi,
I just purchased and installed the enfold theme and it’s a blank page. I’ve imported the dummy data, this is the same.
I’ve tried with “Replete” theme and an other one. It works fine but not the Enfold one.
I’m using WordPress 3.5.2 and PHP 5.2
Need help please
Regards,
Xavier
Hi Xavier,
A couple things you can try: First, go to your WordPress settings>Permalinks and change them to default. Second is to deactivate and disable any active plugins or dropins that you have installed on your site.
If you are still having issues you can try re-installing the theme files via FTP in case there was an issue with the file upload/installation. See this video for a quick walkthrough: https://vimeo.com/channels/aviathemes/67209750 (updating video instead of install since you already have a version on your server).
Regards,
Devin
hi Devin,
i’ve just tried both and it’s the same.
i can’t understand why this theme doesn’t work and any other one does !
Regards,
Xavier
Hi,
Please download the latest version of the theme, Enfold 2.0. Install the latest version of WordPress, 3.6. Make sure you extract the correct theme file or upload via FTP. Watch this video: https://vimeo.com/channels/aviathemes/67209750
Please send the login details to //…
Include the word “Kriesi” on the subject. Add the link of this thread on your email.
Regards,
IsmaelHi,
i’ve just posted you an email with all the details and i’ve done eveything you ask about WordPress.
It’s working fine with the Replete theme and steel not working with Enfold.
Regards,
xavier
Hi,
Is it ok if you create a fresh installation of WordPress 3.6 without any themes? I would like to upload the theme myself if it’s ok with you.
Regards,
Ismael
Hi,
well ok i can do that, but it’s gonna be the same. This site with WordPress is online since 2 weeks only.
But i’ll tryed.
I’ll tell you when it’s done.
Regards,
Xavier
Hi,
I uploaded Enfold and it’s still not working. Please add this on your .htaccess file.
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /kriesi/enfold/
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /kriesi/enfold/index.php [L]
</IfModule>
# END WordPress
########
php_value upload_max_filesize 50M
php_value post_max_size 50M
php_value max_execution_time 500
php_value max_input_time 500
#########Edit wp-config.php, add this code:
define('WP_MEMORY_LIMIT, '128M'');Please let me know if the following changes has been made. I will check the site again.
Regards,
Ismael
Hey,
Please remove this line of code on .htaccess file:
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /kriesi/enfold/
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /kriesi/enfold/index.php [L]
</IfModule>
# END WordPressLet me tag Kriesi and the rest of the support team. I’m really not sure why this is just happening on your end.
Regards,
Ismael
ok i did that.
So now it looks like :
Code:SetEnv PHP_VER 5
SetEnv REGISTER_GLOBALS 0
########
php_value upload_max_filesize 50M
php_value post_max_size 50M
php_value max_execution_time 500
php_value max_input_time 500
#########i don’t understand either because it works with the Replete theme and any other one. I tried Enfold on any other web site and it works fine.
I hope to have a solution (and possibly faster)
Regards,
Xavier
Hi Xavier,
What version of php is it specifically? Do you have the option of upping it to 5.3+?
Regards,
Devin
Any difference? Can you try deleting the theme from the theme files via FTP and then see if WordPress works fine at that point?
hi,
it didn’t change anything.
i had to replace the .htacess by an old one. Now there is no more 500 error.
It realy looks like the Enfold theme doesn’t want to work. So i’ll use Replete until someone find me a good solution.
Regards,
Xavier
If you could tell us a bit more about the server (host, plan, specs) we’ll look into a bit more. This is the first I’ve ever run across or heard of someone just not being able to install the theme at all.
well’ sorry for that but i hope that someone find me a solution. i bought a theme that i can’t use….
The server is hosting by “Oxito” (france)
The hosting plan is “premium” http://www.oxito.com/hebergement/premium/
PHP version is 5.3
WordPress :
version 3.6 FR
No plugin
theme : Replet
Hi,
I tested the site. Upload the theme myself on the WordPress installation, no problem so far. As soon as you activate the theme and access the page, you’ll get an error or a blank page. I don’t know why this is happening for the Enfold theme only. I already tagged this thread to Kriesi.
Regards,
Ismael
Hey Guys!
Can you activate wp_debug in the config file and check which error is displayed?
http://codex.wordpress.org/Debugging_in_WordPress
Without the error message there is little chance for me to find the issue :)
I think the first line of the error log already tells us the cause – “PHP Warning: glob() has been disabled for security reasons in….”. This function is required to use the AviaBuilder and the LayerSlider plugin (both use the function in their php scripts) and your server/hoster blocks it. Please contact your hoster and ask them to allow the running of the glob function (see: http://www.2by2host.com/articles/php-errors-faq/disabled_glob/ ).
i removed the glob string like it says. But it’s the same.
I removed this :
Code:glob,in the php.ini file
I forgote something ?
the “disable_functions” string is :
Code:= “phpinfo, system, exec, passthru, proc_open, shell_exec, popen, setlimit, glob, mysql_pconnect”do i need to delete an other function ?
Hi!
Did you contact your hoster? Afaik it makes no sense to change the php.ini values without restarting the server. At least on my localhost the changes won’t take any effect if I don’t restart the server.
You can also check the error log – it the “PHP Warning: glob() has been disabled” warning is still there php doesn’t use you modified php.ini.
Regards,
Peter
- The topic ‘Enfold is the only theme that doesn't work !’ is closed to new replies.