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  • July 21, 2013 at 3:03 pm #26526
    bhaveshp

    Hi,

    I am trying to instal Enfold onto my website which is hosted by Bluehost. (i used the one click installation proceedure from MOJO marketplace to instal wordpress)

    When I go through the wp-admin to try to install Enfold and try to upload the correct Enfold.zip (according to the walkthrough video) I get a failure notice saying “Are you sure you want to do this?” with a clickable option of “Please try again.” When I click the link it takes me back to the upload page. When I try the process again I get the same issue. similar to kev33 in this thread: https://kriesi.at/support/topic/i-cant-install-enfold-theme)

    When I manually transfer the enfold folder using FileZilla, Enfold does not appear under the themes I can use.

    Please could you help me resolve this?! I desperately want to use the enfold theme for my website and it is very frustrating to have bought the theme and to be unable to use it!

    Many thanks in advance for your help!!!

    Bhavesh

    July 21, 2013 at 3:05 pm #130736
    bhaveshp

    also, in case it is of any relevance… all plugins were deactivated at the time of installation, and are still deactivated.

    Thanks again

    July 22, 2013 at 6:45 am #130737
    Ismael

    Hi,

    You need to WordPress 3.5 or higher. Did you extract the enfold theme zip file?

    Please watch this video: https://vimeo.com/channels/aviathemes/64927356

    Regards,

    Ismael

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