Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 9, 2022 at 1:19 pm #1368104
    just1ed

    Hi. When I upgrade my server to use PHP 7.4, 2 of my website pages does not load. When it is using PHP 7.4, The main page loads but displays a black page and another page as well. They are both pages with the slider media element provided by Enfold.

    When PHP 8.0 is installed, the entire page does not load. There is a “There has been a critical error on this website. Learn more about troubleshooting WordPress” message that appears.

    I am using Enfold version 5.1.2.

    October 9, 2022 at 6:52 pm #1368151
    Rikard

    Hey just1ed,

    Enfold is fully compatible with both PHP versions you are referring to, so the problem you are having is likely local to your site. If you need further help, then we would need server error logs and access to your site. Also, did you try deactivating all plugins and any custom code you might have on the site?

    Best regards,
    Rikard

    October 24, 2022 at 5:12 pm #1370016
    JannyPolak

    Thanks for the tip!
    In my website, the plugin ‘christmas greetings’ caused the issue with php8. Cleared the cache after deleting the plugin and problem solved!

    October 24, 2022 at 6:55 pm #1370037
    Rikard

    Hi JannyPolak,

    Great, I’m glad that you found the problem on your site :-)

    Best regards,
    Rikard

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