Hi,
My website was updated to WP5.91 and now I cannot use Enfold. Every page I try to edit only shows a shortcodeblock and in classic blockmode and an empty page when I try to use the Enfold layout editor.
Everything is up-to-date. I added my logindetails
Thanks!
Olav
Hey Olav,
Thanks for contacting us!
You are currently using an older version of Enfold. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.9 :)
Best regards,
Yigit
Hi Yigit,
thanks for your reply!
I was assuming it was the last version because there was no update visible. I purchased new support so an update for that account and the update it should be visible now, but the update still won’t show up. I refreshed, but no luck. So do you advise me to wait a little or do I have to try to fetch the update and us FTP to upload the updated theme?
Thanks again!
Olav
Hi Olav,
Thanks for the update. Please try to install and configure this plugin, to see if that works better: https://envato.com/market-plugin/
Best regards,
Rikard
Hi Rikard,
thank you, it is working again. I had to create a new API-key because the old one seems to have too many permissions. Now it works again!
Thanks again! case closed.
Olav
Hi Olav,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit