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January 19, 2023 at 4:32 pm #1394401
Hallo :)
Ich bekomme bei der Installation von Enfold immer folgende Fehlermeldung im Backend: Es gab einen kritischen Fehler auf deiner Website. Bitte überprüfe den Posteingang deiner Website-Administrator-E-Mail-Adresse für weitere Anweisungen. E-Mail kommt allerdings keine an.
Im Fontend bekomm ich HTTP Error 500.
Neueste WordPress-Installation, PHP 8.1.
Bitte um Hilfestellung!
- This topic was modified 1 year, 11 months ago by findt.
January 19, 2023 at 5:34 pm #1394417Hey physiotherapie-findt,
Could you try to deactivate all plugins, and try the installation after that please? If that doesn’t help, then please share server error logs and WordPress login details with us in private.
Best regards,
RikardJanuary 19, 2023 at 5:39 pm #1394419No Plugins installed at all. WordPress login details are already above. In FTP, there are no error log files available. FPT login details also already in private.
- This reply was modified 1 year, 11 months ago by findt.
January 19, 2023 at 7:49 pm #1394454Hi,
Thanks for that, but we can’t access your site since it’s throwing a 500 internal server error. Please try reaching out to your service provider if you don’t know how to find the server error logs.
Best regards,
RikardJanuary 20, 2023 at 4:22 pm #1394569Okay, tried to set up the error log. Then redownloaded Enfold from ThemeForest and now it works.
January 20, 2023 at 4:56 pm #1394562I deleted the enfold theme via FTP. Now the website works again with the standard WordPress theme.
Could you have another look at the page, if you can do anything about it?
January 20, 2023 at 7:11 pm #1394591Hi,
Thanks for the update. The WordPress login details you sent are not working, please check and verify. Also, what exactly do you want us to do? If this problem happens when you activate the theme, then we still would need server error logs. A 500 server error doesn’t say much of value unfortunately.
Best regards,
RikardJanuary 20, 2023 at 7:25 pm #1394598The problem is already solved. I tried to make some implementations for showing the error log. Then I re-downloaded Enfold via ThemeForest and now installation and activation worked.
January 21, 2023 at 10:27 am #1394619 -
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