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  • #1114559

    I have uploaded the Enfold theme to the wp-content/themes folder using cPanel’s File Manager. When I login to WP and attempt to activate the theme, I receive the error “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”
    I can activate the other themes that come with WP, but not Enfold. This is a new installation of WP (v5.2.2) using php version 5.6.40. I have removed the WP installation twice already, reinstalled it, and no luck. I also receive the same error when trying the “live preview”. File permissions on the “enfold” folder are also set to 755.

    #1114642

    Hey ibuzzint1,

    Where did you get the Enfold zip?

    Can you please check server log for error?

    Best regards,
    Victoria

    #1114791
    This reply has been marked as private.
    #1114843

    Hi,

    Thanks for that, could you try to increase the amount of memory allocated to PHP on the installation to see if that helps please? http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Best regards,
    Rikard

    #1120698

    I also have the same issue and I tried increasing the amount of memory allocated to PHP on the installation (define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );) but the error didn’t go away Rikard. Any other possible solution?

    #1120700

    Hi!


    @kakadante
    Please contact your hosting provider and ask them to increase memory limit :)

    Best regards,
    Yigit

    #1121889

    Thanks @Yigit


    @ibuzzint1
    and @Rikard, after the successful uploading of WP folder and enfold theme folder inside the wp-content/themes folder in cPanel, open the wp and inside the renamed wp.config.php file, insert this line:

    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );

    Anywhere before
    /* That’s all, stop editing! Happy publishing. */

    It should be able to work, I sorted my issue this way.

    #1122070

    Hi Kakadante,

    Great, I’m glad that you got it working and thanks for sharing your solution.

    Best regards,
    Rikard

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