I have uploaded the Enfold theme to the wp-content/themes folder using cPanel’s File Manager. When I login to WP and attempt to activate the theme, I receive the error “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”
I can activate the other themes that come with WP, but not Enfold. This is a new installation of WP (v5.2.2) using php version 5.6.40. I have removed the WP installation twice already, reinstalled it, and no luck. I also receive the same error when trying the “live preview”. File permissions on the “enfold” folder are also set to 755.
Hey ibuzzint1,
Where did you get the Enfold zip?
Can you please check server log for error?
Best regards,
Victoria
Hi,
Thanks for that, could you try to increase the amount of memory allocated to PHP on the installation to see if that helps please? http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Best regards,
Rikard
I also have the same issue and I tried increasing the amount of memory allocated to PHP on the installation (define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );) but the error didn’t go away Rikard. Any other possible solution?
Hi!
@kakadante Please contact your hosting provider and ask them to increase memory limit :)
Best regards,
Yigit
Thanks @Yigit
@ibuzzint1 and @Rikard, after the successful uploading of WP folder and enfold theme folder inside the wp-content/themes folder in cPanel, open the wp and inside the renamed wp.config.php file, insert this line:
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
Anywhere before
/* That’s all, stop editing! Happy publishing. */
It should be able to work, I sorted my issue this way.