Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 7, 2018 at 12:37 pm #922914
    zuus_3802

    Hi Kriesi I have just installed your Enfold theme (which is an excellent theme for my ecommerce site). However I had a WordPress problem and used Advanced WordPress Reset plugin to reset the site. After resetting everything worked fine in Dashboard view but when I try and View the site (http://testsite-adb.com) all I get is a blank screen? I tried other themes and they work fine. Please can you help? Best Alan

    March 7, 2018 at 12:57 pm #922943
    Yigit

    Hi,

    I replied to you in your pre-sale question thread. If you would like us to replace header.php file for you, please post FTP logins here privately as well :)

    Cheers!
    Yigit

    March 7, 2018 at 1:02 pm #922948
    zuus_3802

    Hi Yigit that would be really appreciated! FTP detail are in the Private Contents section.
    Excellent support!! Thank you

    March 7, 2018 at 3:41 pm #923093
    zuus_3802

    Thank you for fixing that for me Yigit. Most appreciated! If you ever visit Johannesburg South Africa let me know. We will show you some of sights! Best Alan

    March 7, 2018 at 4:05 pm #923110
    zuus_3802

    I spoke too soon. Worked fine first time i went in now get message “Stylesheet is missing”

    Any ideas

    Best Alan

    March 7, 2018 at 4:26 pm #923117
    Yigit

    Hi,

    I am currently updating the theme however it is taking a little while. I will update you once it is done :)

    Best regards,
    Yigit

    March 7, 2018 at 4:58 pm #923126
    zuus_3802

    Hi
    Thais great look forward to hearing from you.
    Cheers Alan

    March 7, 2018 at 5:01 pm #923130
    Yigit

    Hi Alan,

    I have updated the theme to version 4.2.6 via FTP and replaced header.php file. Please review your website :)

    Best regards,
    Yigit

    March 7, 2018 at 6:00 pm #923165
    zuus_3802

    Thanks for your good work Yigit. All looking good. Best Alan

    March 7, 2018 at 6:27 pm #923181
    Yigit

    Hi Alan,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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