-
AuthorPosts
-
January 17, 2018 at 3:16 pm #898490
I have a problem with my site. Since few days Instagram photos are not loading, I see just description. I used the widget with enfold Instagram.
I saw on the console that problem is :
Failed to load resource: the server responded with a status of 403 (Forbidden)
and I don’t know how to solve that.
Can you help me with that, it is very urgent.
I hope you will answer soon.
Best Regards!—–EDIT—–
I have one more problem showed. On media element Fullscreen Slider in caption section, I have the button with a link, but I can’t see the field for entering that link… do you know what can be the problem.
Wish you bestactually, I don’t see the field for the link even if I add a single image. I can’t add link to it at all
- This topic was modified 6 years, 9 months ago by vlada.
January 17, 2018 at 5:20 pm #898559Hey salebgd,
First, have you attempted disabling all active plugins to see if the Instagram issue solves?
Best regards,
Jordan ShannonJanuary 18, 2018 at 4:35 am #898862Hi there
I’ve had the same issue on 2 sites – both happened the same time around 2 days ago.
Disabling all plugins did not resolve the issue.
- This reply was modified 6 years, 9 months ago by pantoni.
January 18, 2018 at 11:18 am #899032Thanks for an answer.
Yes, I tried that, but that didn’t resolve problems with Instagram feed and link either
Best regardsJanuary 18, 2018 at 12:19 pm #899087Yes, about 2 or 3 days ago, same suddenly happened to a page I’m administering (both the development and the live versions are affected). Please look into that guys!!!
January 18, 2018 at 12:22 pm #899090Hi salebgd,
All the images get a 403 forbidden status.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaJanuary 18, 2018 at 12:34 pm #899104Yes, of course. Thank you for your fast answer.
January 19, 2018 at 5:43 am #899488Hi,
This problem should be fixed in the latest version of the theme (4.2.1), please try updating to that: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardJanuary 19, 2018 at 4:54 pm #899738I updated it, and it works fine for now.
Thanks!
Best Regards!January 19, 2018 at 4:56 pm #899742Hey salebgd,
Great! I’m glad the update fixed this issue for you. Hopefully it has helped the others as well.
Best regards,
Jordan Shannon -
AuthorPosts
- You must be logged in to reply to this topic.