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AuthorPosts
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December 8, 2016 at 2:32 pm #721984
Hallo,
wir haben mit der aktuellsten Version von Enfold eine Website für unseren Kunden erstellt. Die seite ist fas fertig und nur 1-2 letzte Änderungen waren noch zu machen. Diese umgesetzt, haben wir auf “Aktualisieren” gedrückt und plötzlich verschwindet der komplette neu eingepflegte Inhalt!!?? Wir vermuten einen Datenbankfehler. Könnt Ihr uns bitte dringend helfen?
Danke.
MfGAlex
December 12, 2016 at 6:24 am #722941Hey AlexSavarino!
Thank you for using Enfold.
Did you see any errors after updating the page? Which page exactly? Please provide the url to the page so that we can inspect it. And post the login details in the private field.
Regards,
IsmaelDecember 12, 2016 at 9:34 am #723028Hey Ismael,
thanks for your replay. We was waiting more than 2 day for an replay. That’s not acceptable. Sorry. We have a massive problem and we have to finishe our customers website immediatley. So please help us.
There’s no more errors. Only the one error. But this is a massive issue. If we finished to create new contents on a any page, we clicked the update button and after clicking suddenly all newly created content has disappeared???!?
The website is:
(kernschuhe.de)We can give you an login if you want.
Waiting for your feedback.Kind regards,
Alex- This reply was modified 8 years ago by AlexSavarino.
December 12, 2016 at 11:15 am #723059Hey again,
please give us an email where we can send the login informations safe.
Thanks and regards,Alex
December 12, 2016 at 7:21 pm #723308?????????
December 13, 2016 at 5:10 am #723518Hi,
Please post the login details in the Private Content field of you reply, that way it will be available to all moderators so that we can help you out quicker.
The problem you are describing is most likely due to open html markup in your content which will break the layout editor. Please check for any open or fawlty html markup before the point your layout breaks.
<strong>Bold text closed properly</strong>
Best regards,
RikardDecember 13, 2016 at 1:31 pm #723699Hi,
that’s it!!! ;-))
Thank you verry much for supporting me. Everything’s fine now ond work.
Thanks a lot.Regards,
AlexDecember 14, 2016 at 7:44 am #724155 -
AuthorPosts
- The topic ‘Enfold Inhalte verschwinden plötzlich!’ is closed to new replies.