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when i load my website, none of images load. I am a designer and my website is visited daily by employers, I can’t afford downtime.
Can you please help?Hey amin0o,
Is this a new site that you just setup? It appears to be an issue with the folder permission. Access the wp-content/uploads/ folder from hosting control panel > file manager or via the FTP tool and set the upload folder permissions 755.
For more info please check https://codex.wordpress.org/Changing_File_Permissions
Best regards,
VinayHey Vinay,
No this is not a new site, and the upload folder permission is already set at 755. Please advise.
Thanks,
Amin
Hello,
Have you determined the problem? Today was the third day my website was down, Please advise.
Thanks,
Amin
Hi,
this could be caused by lots of different things.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyI followed step by step instructions and Its still not working… I have been without my page for over a week!! This is my only portfolio out there, and its affecting my livelihood. Please advise.
Sincerely,
Amin
Hi,
I checked WordPress default media library and your images do not get loaded correctly. So this is not a theme related issue, but a general WordPress one. Seems your WP installation is corrupted or your database got corrupted somehow. I recommend to reinstall WordPress. Ask in general WP support forum about it, if you need further help with this.
Best regards,
Andy
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