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Viewing 12 posts - 1 through 12 (of 12 total)
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  • February 15, 2015 at 3:48 am #396275
    Burberry21

    I’m running the latest version of Enfold. After upgrading to Woocommerce 2.3 there is a weird double lightbox effect on the product pages where when you click on the product image the Enfold lightbox pops up and then the default (ugly!) Woocommerce one pops up over it. Is there any way to disable the Woocommerce one? I’d really like to keep the look of pop ups on the site consistent. Please help, it’s rather urgent :)

    Thanks!

    February 16, 2015 at 11:00 am #396587
    Rikard

    Hi Burberry21!

    I can’t see anything else but the Enfold lightbox on my end, could attach a screenshot to highlight the issue please?

    Regards,
    Rikard

    February 17, 2015 at 2:02 am #397194
    Burberry21

    I’ve hidden the woocommerce version using CSS:

    #top .pp_pic_holder.pp_woocommerce, #top .pp_overlay {
display: none !important; 
visibility: hidden !important;
}

    You can see it if you get rid of/overwrite the above style in the browser web developer view.

    I guess my question is – is this the right way to do this or should the woocommerce lightbox be disabled by the theme?

    February 17, 2015 at 11:39 am #397374
    Ismael

    Hi!

    There should be no other lightbox other than the theme’s default MPP lightbox. Did you install any lightbox plugin?

    Best regards,
    Ismael

    February 17, 2015 at 11:50 am #397381
    Burberry21

    I’ve got Alpine Photo Tiles Instagram feed on there – but I’ve set it not to load the lightbox in the options to allow the Enfold one to take over.

    I’ve also got Custom Facebook Feed which does load its own lightbox but deactivating the plugin doesn’t make any difference.

    I’ve only been having this issue since upgrading to the latest version of Enfold and Woocommerce 2.3.

    Is it possible the woocommerce/theme functions files weren’t updated properly?

    February 18, 2015 at 12:45 pm #398055
    Ismael

    Hey!

    Can you please remove the css modification? We would like to check the site with the duplicated lightbox.

    Best regards,
    Ismael

    August 8, 2015 at 7:23 pm #484844
    videogame

    Hi,
    Mine is firing both light boxes as well. Should I use css from the above or is there another solution?
    – I am not using any third party lightbox
    Many thanks, best regards.

    August 8, 2015 at 9:56 pm #484858
    Basilis

    Hi!

    Do please also deactivate all plugins ( except woocommerce ) and let us know if the error continues!

    Regards,
    Basilis

    August 8, 2015 at 10:35 pm #484865
    videogame

    Hi,
    Did it, one by one to check each, and found the culprit! YITH WooCommerce Advanced Reviews Premium!
    Regards,
    Ivan

    August 8, 2015 at 10:51 pm #484868
    videogame

    And another one: YITH Whishlist.

    August 9, 2015 at 11:35 am #484888
    Basilis

    Hey!

    Please do contact the authors of the plugins who will help you further with that.
    We are not offering any third party plugins assistance.

    Regards,
    Basilis

    August 9, 2015 at 12:48 pm #484896
    videogame

    Hey Basil.
    Thanks, I will!

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