Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • November 25, 2020 at 12:51 am #1262869
    jeannot21

    Hi,

    I’m using ENFOLD 4.7.6.4 on latest version of WP 5.5.3
    After installing W3 total cache to manage cache on my website, the homepage did not update itself when i made modifications on it.
    Hence, i tried fixing by deleting totally this extension after emptying all cache.
    Still not working.
    Please need some help

    November 25, 2020 at 7:59 pm #1263068
    Victoria

    Hey jeannot21,

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    November 25, 2020 at 8:06 pm #1263069
    jeannot21

    Hi

    here are the screenshots

    screenshot1

    screenshot 2

    The first one is how it should be.
    On the second one, you see the slider i used to have as well as the translation options.

    November 27, 2020 at 9:21 pm #1263596
    Victoria

    Hi jeannot21,

    Thank you.

    Best regards,
    Victoria

    November 27, 2020 at 11:14 pm #1263609
    jeannot21

    Hi
    you should check again i granted you access.

    November 27, 2020 at 11:23 pm #1263613
    Victoria

    Hi jeannot21,

    Your hosting provider or some plugin is blocking requests from Ukraine. I cannot even check the website. Please disable that for a bit.

    Best regards,
    Victoria

    November 28, 2020 at 10:34 am #1263665
    jeannot21

    Hi
    I asked my provider. Empty your cache and it should work.

    Thanks

    December 1, 2020 at 5:59 am #1264126
    Rikard

    Hi,

    Thanks for the update and sorry for the late reply, login details are working now. This is what I see on my end: https://imgur.com/a/YyTKrHS. Is that correct or not?

    The support you get is on this forum.

    Best regards,
    Rikard

    December 1, 2020 at 12:25 pm #1264212
    jeannot21

    Hi,

    Yes, what you get is correct but on my side, i get this

    screen

    – i emptied my brownser cache
    – rebooted my internet
    – tried using proxy vpn

    How come

    Can i get faster help by paying more ?

    December 2, 2020 at 6:46 am #1264420
    Rikard

    Hi,

    Thanks for the update. I can’t reproduce those results on my end though, did you try loading the site in an incognito or private browser window?

    You could likely find someone to pay to get faster help yes, but we don’t offer that service.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.