Viewing 5 posts - 1 through 5 (of 5 total)
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  • February 19, 2025 at 3:45 pm #1477391
    GoodfishGroup_Marketing

    Hi Guys,

    Hope you’re doing well.

    We’ve been updating two pages on our staging site. After cloning the site to the live environment, we’ve encountered a few issues:

    The homepage is displaying the Enfold logo in the top left instead of our own, and the main menu navigation is missing. The rest of the homepage content appears correctly.

    One of the pages we’ve been working on is showing an old version in a normal browser but the updated version in incognito mode. We’ve cleared the cache, but the issue persists.

    Another page has two buttons with anchor links pointing to the contact form at the bottom, but the links aren’t working. Anchor links on other pages function as expected.

    When viewing the staging site, everything appears as expected, including the updated information and the correct homepage header.

    Could you advise on what might be causing these issues and how we can resolve them?

    Thanks in advance for your help!

    Regard,
    Matt

    February 19, 2025 at 8:20 pm #1477410
    Rikard

    Hey GoodfishGroup_Marketing,

    Please try to stick to one problem at a time.

    Logo on front page; did you check the Layout menu while editing the page to see if you are using a transparent header? The transparent logo can be change under Enfold->Theme Options->Transparency Options.

    Best regards,
    Rikard

    February 20, 2025 at 1:15 pm #1477482
    GoodfishGroup_Marketing

    Hi Rikard,

    Thanks for your reply.
    I can see the Transparent option is turned off.

    Thanks,
    Matt

    February 20, 2025 at 3:29 pm #1477491
    GoodfishGroup_Marketing

    Hi Rikard,

    The issue is still ongoing.

    Would you be able to take a look via the temporary login provided? If this could be addressed as soon as possible, that would be greatly appreciated, as the Enfold logo appearing instead of ours is causing confusion.

    Thanks for your help.

    Best,
    Matt

    February 20, 2025 at 10:26 pm #1477508
    Rikard

    Hi,

    The correct image is shown if logged in, which means that the results you are getting are likely cache related. Try clearing all caches or disable the plugin temporarily.

    Best regards,
    Rikard

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