Enfold Header / Footer Control Issues

Hi – I’ve got enfold on two websites. One with godaddy and one with wp-engine for two different but related companies (two different copies were bought).

I’ve lost control over the header, footer, and color choices and sizing on one copy.

On my machines (two laptops, tablet, phone) on three different networks – we keep seeing tan headers and footers. I’ve adjusted on enfold to be something wild and different to illustrate the point – like pink and red.

But the changes don’t seem to be taking effect.
I can add pages, information, images, but I can’t control the style colors.

http://www.seaislandgaexperts.com is the website.
wp-engine has told me they see no issues and can’t help me
they can’t replicate the issue

they seem to be able to see different colors – but I can’t.
ive reset the router, the cable modem, the computer, cleared cache, surfed on private settings
nothing seems to work!

Anyone have any ideas? I’m at a total loss

Did find an error code on my hosting, but im a newbie and its greek to me:
[Sat Jan 18 19:07:46 2014] [error] [client 66.249.73.41] PHP Fatal error: Call to undefined function get_header() in /nas/wp/www/cluster-1030/albrowncompany/wp-content/themes/enfold/index.php on line 9