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  • February 21, 2022 at 5:27 pm #1341685
    StrategyDriven

    Hi Rikard,

    Per your request, I’m starting this new thread…

    I’m having a problem with the Gallery on this webpage: https://www.structint.com/nde-inspection-services/. I have a 5 column gallery and it is being duplicated. Using the debugger, the code is:

    [av_gallery ids='1770,1769,1776,1772,1773' style='thumbnails' preview_size='portfolio' crop_big_preview_thumbnail='avia-gallery-big-crop-thumb' thumb_size='portfolio' columns='5' imagelink='lightbox' link_dest='' lightbox_text='caption' lazyload='deactivate_avia_lazyload' img_scrset='' html_lazy_loading='disabled' alb_description='' id='' custom_class='' template_class='' av_uid='av-v1pj' sc_version='1.0' admin_preview_bg='']

    Website admin login details are provided in the Private Content area.

    Any help is greatly appreciated.

    Thank you!

    All the Best,
    Nathan

    February 21, 2022 at 6:45 pm #1341712
    Rikard

    Hi Nathan,

    Thanks for that. I can’t see the gallery being duplicated on my end though, could you post a screenshot of what you are seeing on your end please?

    Best regards,
    Rikard

    February 22, 2022 at 5:36 pm #1341814
    StrategyDriven

    Hi Rikard,

    https://www.strategydriven.com/wp-content/uploads/Screen-Shot-2022-02-22-at-10.01.18-AM.png

    Thank you for the note. Above is the URL to the screenshot of what we are seeing on our side. We are using Safari as our browser.

    Please let me know if you need anything else. Enjoy the day!

    All the Best,
    Nathan

    February 22, 2022 at 7:35 pm #1341846
    Rikard

    Hi,

    Thanks for that. I checked your site in Chrome and Safari, but I can’t see the gallery duplicating in either browser. Please try clearing your browser cache and restart it, or try loading it in a private browser window.

    Best regards,
    Rikard

    February 24, 2022 at 12:32 am #1342085
    StrategyDriven

    Hi Rikard,

    We’re still seeing the issue in both the private (Safari) and incognito (Chrome) in multiple locations (Charlotte, NC and Orlando, FL). We’ve also cleared the website cache (our website is hosted on WP Engine).

    As a note, this is a site-wide issue occurring on other webpages as well. Here is another webpage experiencing the same double gallery issue: https://www.structint.com/nde-inspection-services/

    I looked at our Quick CSS and don’t see anything there that I thought would interfere with the Gallery element and nothing has until this past Saturday, February 19.

    I greatly appreciate your continued help with this issue. Enjoy the day!

    All the Best,
    Nathan

    February 24, 2022 at 12:33 am #1342086
    StrategyDriven

    I’m sorry, the URL for the other webpage example (with this issue) should have been: https://www.structint.com/pegasus/

    February 24, 2022 at 8:15 am #1342102
    Nikko

    Hi StrategyDriven,

    I have disabled CSS minification in Hummingbird and cleared the cache.
    Please review your site.

    Best regards,
    Nikko

    March 18, 2022 at 5:31 am #1345004
    StrategyDriven

    Hi Nikko,

    Thank you for the help. Your solution resolved the issue.

    Enjoy the day!

    All the Best,
    Nathan

    March 18, 2022 at 10:50 am #1345034
    Rikard

    Hi,

    Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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