Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 6, 2017 at 3:37 pm #743412
    Frogstar007

    Hi

    I have moved my site to a new server and the front page refuses to display correctly. 99% of the content is not displaying. The wordpress admin bar is also missing on the front page

    All other pages display correctly

    please let me know how i can get this resolved

    thanks

    February 6, 2017 at 7:24 pm #743530
    Frogstar007

    problem seems to be with layer slider. if i disable that on the page it works.

    looking forward to a solution from Kriesi support soon

    February 6, 2017 at 8:48 pm #743587
    Basilis

    Hi!

    You are using a real old version of Enfold.
    Can you please update and let us know if that will fix your issue?

    Thanks a lot

    Best regards,
    Basilis

    February 7, 2017 at 9:18 am #743739
    Frogstar007

    hi Basilis

    yes using latest theme, latest wordpress and all extra plugins disabled, problem still exists

    February 8, 2017 at 5:04 am #744174
    Rikard

    Hi,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    February 8, 2017 at 11:04 am #744292
    Frogstar007

    Hi Rikard

    That’s exactly what i did as I know the auto update doesn’t alsways work.

    I removed the old folder and replaced it with the new one.

    • This reply was modified 8 years, 9 months ago by Frogstar007.
    February 8, 2017 at 11:56 am #744311
    Frogstar007

    found out the problem was with layer slider, it requires PHP DOM extension, PHP Multibyte String extension which is not installed

    thanks for help

    February 9, 2017 at 6:41 am #744626
    Rikard

    Hi,

    Ok, thanks for the feedback. I’ve never heard of that before, but I’m guessing you managed to get it working?

    Best regards,
    Rikard

    February 9, 2017 at 8:16 am #744665
    Frogstar007

    yes thanks

    the site was moved to a new server. and after days of searching Layerslider suddenly threw an error PHP DOM extension, PHP Multibyte String extension was needed

    February 10, 2017 at 7:01 am #745217
    Rikard

    Hi,

    Ok, thanks for the feedback. I’ve never heard of that before but thanks for sharing what was needed to get it working :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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