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  • #1113027

    Hi, my site is no longer sending emails from the Enfold forms. I have contacted my host and they say it’s the site’s theme causing the issue. The email account/domain is using remote MX (Google). We contacted Google and they are saying the account must use the SMTP setting, yet with the forms on the Enfold theme, there is no way to set this. Any suggestions?

    I’ve seen this code, but have not added is since I’m not sure it will solve the issue.

    add_filter(‘avf_form_from’, ‘avf_form_from_mod’, 10, 3);
    function avf_form_from_mod($from, $new_post, $form_params) {
    $from = ” (Email address hidden if logged out) “;
    return $from;
    }

    #1113135

    Hey Snerp,

    Sorry for the problem. Could you try this plugin to see if that makes any difference? https://wordpress.org/plugins/wp-smtp/

    Best regards,
    Rikard

    #1113136

    Is there a reason my question was skipped over? The documentation says questions would be answered in the order they are asked…

    #1113142

    Hi tamoralynn,

    Don’t post meaningless posts in other peoples threads please.

    Best regards,
    Rikard

    #1113221

    Thanks, the plug-in seems to have worked. I’ve been using Enfold and the same host company for years for all my client’s sites and have never experienced this issue before. Would you have any idea why this issue has manifested?

    #1113472

    Hi Snerp,

    Great, I’m glad that you got it working. I can’t say for sure why it stopped working unfortunately, maybe something changed with your hosting provider?

    Best regards,
    Rikard

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