Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 1, 2021 at 11:58 am #1327283
    sitesme

    Hello,

    I am using Formidable Forms and, for some reason, the “other” field that should only be visible when we select “Other” under the drop-down field, is always showing.

    I contacted the support for the plugin, but after it works correctly with Twenty Twenty-One theme, they suggested to contact you here.

    I already disabled all plugins, and all Enfold’s performance settings (javascript and CSS) but the problem persists.

    Can you please assist?
    Thank you

    November 3, 2021 at 3:54 am #1327557
    Ismael

    Hey sitesme,

    Thank you for the inquiry.

    Looks like you are now using the default contact form from the theme. Where did you add the formidable forms? Please provide the page URL in the private field.

    Best regards,
    Ismael

    November 3, 2021 at 6:23 am #1327569
    sitesme

    Hi @Ismael

    I changed the URL as mentioned below in PVT

    • This reply was modified 3 years ago by sitesme. Reason: changed URL
    November 4, 2021 at 3:46 pm #1327808
    sitesme

    Hello, any update please?

    November 5, 2021 at 8:54 am #1327905
    Ismael

    Hi,

    Sorry for the delay. It is not working as it should because the theme overrides the default style of the hidden form field. Adding the following css code should fix the issue.

    .responsive #top .frm_pos_none {
    display: none;
}

    Best regards,
    Ismael

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