Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 5, 2016 at 1:18 pm #559901
    Vikab

    The Enfold-form uses the field:email-address as “FROM:” but this does not work with SPF…
    It should be “REPLY-TO:” instead and “FROM:” should be the same as “TO:”.

    Is there a setting for this somewhere hidden in the form-settings?

    January 6, 2016 at 3:19 am #560259
    Ismael

    Hey Vikab!

    Thank you for using Enfold.

    I’m sorry but I don’t know what you mean by the “reply-to” part but you can use the avf_form_from filter in order to change the value of the FROM address. Example here: https://kriesi.at/support/topic/contact-form-not-delivering-messages/#post-550768

    Best regards,
    Ismael

    January 7, 2016 at 8:45 am #561053
    Vikab

    Hi Ismael,

    The reason that You are using the “FROM:” must be so the receiver easily can answer the mail received. This however is risky. If the customer that fills out the form has a domain with SPF or similar then he limits the number of email-servers that is allowed to send mail. Most probably is the WordPress-server not among the SPF-allowed servers. Therefore, to achieve a working answering method for the receiver, of the form-data MUST user the “REPLY-TO:” filed instead of the “FROM:” field.

    The very best regards
    Håkan Gustafsson

    January 7, 2016 at 11:42 pm #561610
    Andy

    Hi!

    Enfold is just using WordPress’ default settings for contact form. So you would need to contact general WordPress forum about this issue.

    Best regards,
    Andy

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.