Enfold form module not working - Support | Kriesi.at

Viewing 8 posts - 1 through 8 (of 8 total)

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April 6, 2016 at 10:13 pm #609212

FotomanKy
Participant

Hello,

Any idea why this large form is not working?
http://www.2cv.fi/sivut/liity-jaseneksi/

All other smaller forms seems to work normally.

April 7, 2016 at 7:30 am #609387

Rikard
Keymaster

Hi FotomanKy,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

April 7, 2016 at 7:56 am #609404

FotomanKy
Participant

Hello, I create login details for you.

April 7, 2016 at 2:52 pm #609665

Yigit
Keymaster

Hey!

I tried to use the form and it worked fine on my end and i received following message

Cheers!
Yigit

April 7, 2016 at 3:08 pm #609677

FotomanKy
Participant

Yes, I also get to thank you message, but form details not emailed.

– mika –

April 11, 2016 at 4:49 am #610925

Ismael
Moderator

Hi!

This is usually a server related issue. Please contact your hosting provider and ask them for any limitations in your email server. Please do the following: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Best regards,
Ismael

April 11, 2016 at 6:57 am #611013

FotomanKy
Participant

Are you really sure? Why this small one Enfold form works?

Vain jäsenille tarkoitetut kotisivuosiot

But this bigger one not?

April 12, 2016 at 4:45 am #611612

Rikard
Keymaster

Hi,

No we are not sure, that is why we asked you to contact the hosting provide to see if they might have any input on the matter. They can see what is going wrong on their servers so they’re in a better position to give you a more accurate answer.

Thanks,
Rikard
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