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  • December 8, 2021 at 8:32 pm #1332031
    advteksol

    Having an issue with the Enfold “Follow Us On Facebook” Widget on mobile not working.
    Follow Us not working on Mobile
    It works fine on the desktop.
    Follow Us works on Desktop
    Please help me fix it. Thanks.

    December 8, 2021 at 8:34 pm #1332032
    advteksol

    Photos Interquest Detection Canines of North Texas _ Interquest Detection C.. 2021-12-08 at 12.28.55 PM
    Interquest Detection Canines – Drug Dogs & Contraband Detection Services an.. 2021-12-08 at 12.30.46 PM

    December 9, 2021 at 6:38 am #1332065
    Rikard

    Hi,

    It’s working on my end using Android/Chrome. On which device and browser are you seeing this problem?

    Best regards,
    Rikard

    December 9, 2021 at 2:56 pm #1332151
    advteksol

    iPhone 8 with IOS 15.

    December 10, 2021 at 5:36 am #1332219
    Rikard

    Hi,

    Thanks for the update. I don’t have an Iphone to check with unfortunately, but I’ve asked the rest of the moderators to have a look. Please reply to this thread once you have read it, so that it gets added back to our support queue.

    Best regards,
    Rikard

    December 10, 2021 at 2:40 pm #1332325
    Yigit

    Hey,

    I just checked your website on my iphone and it showed up fine on my end. Attached a screenshot in private content field below.

    Could you please try clearing cache on your mobile browser and check if that helps?

    Regards,
    Yigit

    December 15, 2021 at 7:07 pm #1333017
    advteksol

    It seems to show up on some but not others. Still not showing up on my iPhone 8 (IOS 15), even after clearing the cache. It does show up on my son’s iPhone 10 (IOS 14). Could possibly be the IOS version causing the issue, I’m checking on it and will get back with you.

    December 16, 2021 at 1:30 pm #1333123
    Mike

    Hi,
    Thank you for your patience, I do not have an iPhone but I found on Mac with Safari if you look for the shield icon before the address bar, when you click it it will show that facebook.com & facebook.net are being blocked, this is the facebook widget.
    So it seems that by default Safari is blocking FaceBook similar to how AD Blockers do unless you specifically allow FaceBook.
    So while you can disable this for yourself in your Safari, most of your visitors will have this enabled by default and will not see your facebook widget, other browsers and AD Blockers also do the same. So to solve take a screenshot of your widget and make a fake widget in a HTML code widget by wrapping the image with a link to your facebook page.

    Best regards,
    Mike

    December 16, 2021 at 8:24 pm #1333175
    advteksol

    Thank you.

    December 17, 2021 at 8:26 am #1333215
    Rikard

    Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Enfold "Follow Us On Facebook" Widget Not Working on Mobile’ is closed to new replies.