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  • November 11, 2014 at 11:37 am #349270
    EliseJansen

    Hi there,

    Enfold featured image of Page / any picture from a page – not showing when publicized to Facebook
    http://bellyandbaby.wpengine.com/ (hosted on WPengine)

    What am I doing wrong?

    Best Elise:)

    November 11, 2014 at 6:36 pm #349594
    Elliott

    Hi Elise!

    Try this out, https://kriesi.at/support/topic/wrong-image-article-when-i-share-to-social/.

    Best regards,
    Elliott

    February 3, 2015 at 2:20 pm #390075
    kevinbrocard

    Hello,

    I get the same issue on my website.
    Could you have a look at http://www.domosynergies.com

    Thank you in advance !

    February 3, 2015 at 10:06 pm #390404
    Elliott

    Hi!

    An easier way is to install the WordPress SEO plugin, https://wordpress.org/plugins/wordpress-seo/, and then navigate to Dashboard > SEO > Social and check the “Open Graph meta data” option.

    Best regards,
    Elliott

    March 11, 2015 at 12:02 am #409609
    festivedaisy

    I am having the same problem. The preview sharing photo looks correct, but when it is posted to Facebook it shows the wrong photo. I tried installing WordPress SEO and checking “Open Graph meta data” but it did not solve the problem. You can try this out yourself at:
    http://www.weareonecommunity.com/talaatas-child/

    Here is my preview (correct image):
    correct preview image

    And what posts to Facebook (incorrect image):
    what posts - incorrect image

    I have tried deactivating plugins, adding WordPress SEO plugin and checking “Open Graph meta data”. This seems to be a problem that others are having as well… any further suggestions? Thanks!

    March 11, 2015 at 5:35 pm #409986
    Elliott

    Hey!

    I see the correct tags in your source code. Clear your browser cache and any caching related plugins you might have installed and then try sharing the post again.

    Cheers!
    Elliott

    • This reply was modified 9 years, 9 months ago by Elliott.
    March 11, 2015 at 9:22 pm #410110
    festivedaisy

    Elliott,
    I tried clearing the browser cache and reposting. Same issue. Then I tried a different browser altogether and STILL had the same problem. Any other ideas?

    March 12, 2015 at 8:27 am #410342
    Rikard

    Hey!

    I’ve had this problem on a personal site of mine, what I can remember was that it was actually cached by Facebook itself, the only solution I could find was to wait a few days until they had deleted their cache and then it worked.

    Cheers!
    Rikard

    March 12, 2015 at 8:41 am #410347
    Ismael

    Hi!

    It takes time (an hour maybe) before facebook updates or scrape the information on a given url. Please try it tomorrow. If you want to check the facebook information for a given url, go here: https://developers.facebook.com/tools/debug/og/object/

    Regards,
    Ismael

    March 12, 2015 at 10:08 am #410362
    itchybrain

    Hi there

    I think this thread diverted immediately after the original post. I have the problem in the original post, which is NO image showing for the share tools when it is only a ‘featured image’ on the page.

    It’s not that I am getting a wrong image via facebook, I have no image choice at all, just the text.

    Unfortunately, I can’t send an example page as the domain is currently password-protected.

    But I hope it’s easy enough to understand.

    cheers

    Darryl

    March 12, 2015 at 1:37 pm #410431
    Rikard

    Hi Darryl!

    Sorry for getting off topic, the fact that your site is password protected might have something to do with your problem though?

    Regards,
    Rikard

    March 12, 2015 at 10:28 pm #410760
    itchybrain

    Hi Rikard

    Thanks for your help with this. I thought that too, but the site is live now and the same issue exists. It is at http://www.womenofcanberra.org.au if you’d like to have a test.

    I can also send you admin access privately if you like.

    There are a number of sharing plugins that discuss not working with Enfold, and a couple of threads on the Enfold forums suggesting the same thing:

    https://kriesi.at/support/topic/facebook-share-doesnt-work/

    I’m going to try the suggestion re the Yoast plugin and will write back my results.

    cheers

    Darryl

    March 12, 2015 at 11:37 pm #410776
    itchybrain

    Hi Rikard

    It didn’t seem to be a solution to the problem. The tool only has settings for the home page. Plus my client doesn’t have a facebook page for this website, and the plugin seems to want a programmatic connection between two client resources: their website and their facebook page.

    I’ve looked at other posts with this problem but I can’t seem to find a solution.

    cheers

    Darryl

    March 13, 2015 at 12:21 pm #410928
    Rikard

    Hi Darryl!

    Looks good to me? http://imgur.com/E1iUKYG. Sharing http://www.womenofcanberra.org.au/post0007/

    Best regards,
    Rikard

    March 13, 2015 at 1:41 pm #410942
    itchybrain

    Thanks Rikard. I have in the meantime worked out how to use the WordPress SEO by Yoast after some tips by Josue. Thanks for checking back in, much appreciated….all working well now.

    Josue’s tip here: https://kriesi.at/support/topic/facebook-share-doesnt-work/#post-410865

    cheers

    Darryl

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